Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(8,908 Reviews)
Rating breakdown 8,908 reviews
5 Stars
4,977
4 Stars
1,528
3 Stars
901
2 Stars
619
1 Star
883
71%of customers recommend this product.
(
2,635 out of
3,701)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
The 2025 software had the least discrepancies to be cleaned up that I've experienced in the last 10 years. No "heartburn" this year. Thank you.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: AntMM11
Verified Purchase:Yes
Search engine for forms and information could be better, but over all works well.
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: Faz999
from Chicago
Verified Purchase:Yes
I have used turbotax for 10 years first time I used HR with half the cost manage to do the same exact filling so I am now going to use HR as long they keep the cost 50% to turbotax
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock
Posted by: CeceliainAtlanta
from Atlanta GA
Verified Purchase:Yes
I bought this version specifically for doing my trust taxes. The software did nothing but bring up the form. I had to go purchase TurboTax for this.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Maria, Social Media Team, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: scot24
Verified Purchase:Yes
Had to wait 2 weeks for an update before I could e-file.
Value
4
Response from HRBlockBy Ashley, Social Media Department, March 4, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
I have used H&R Block Tax software for at least 15 years. It seems to get better each publication. Makes tax filing easy, particularly since I started my own business 10 years ago. I would not change to anything else.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 4, 2026
We are so happy to hear about your great experiences! We appreciate your time & business, and thank you for taking time out of your day to provide us with valuable feedback! We look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Beeare
from Cary, NC
Verified Purchase:Yes
The 2025 Business tax software is not of the quality and usability as the 2025 Personal income tax software. This applies from installation through filing taxes.
Here are some examples:
- A mistake or correction of foreign accounts requires the user to both uncheck the changed response AND delete the form.
- the review process is not clear on the warning or exception identified and provides incomplete references to IRC or federal law.
- Issues abort printing which are not identified as to an error, or possibly a “warning “ is actually an error needing resolution rather than asking the user to confirm the input.
Not all but examples that make the use inefficient.
- A mistake or correction of foreign accounts requires the user to both uncheck the changed response AND delete the form.
- the review process is not clear on the warning or exception identified and provides incomplete references to IRC or federal law.
- Issues abort printing which are not identified as to an error, or possibly a “warning “ is actually an error needing resolution rather than asking the user to confirm the input.
Not all but examples that make the use inefficient.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: TT68
from Indiana
Verified Purchase:Yes
Worked real well for my business w2,1099, & taxes..
Pros: Easy to prepare
Cons: Time consuming
Value
5
Response from HRBlockBy Sydney, Social Media Department, March 5, 2026
We are so happy to hear about your positive experience! We appreciate your time & business and thank you for taking time out of your day to provide us with valuable feedback!
Written by a customer while visiting HRBlock