Always been a fan. I had some difficulty with it this year for the Business filing so I had to file by mail. It included documents that I did not need and there was no way to remove them for the filing. Did not need an additional K-1, Form 8865
I can only address relative to Trusts and Estates. Forms were not complete and seemed to be unfinished. The Trust section seemed to a cluge from the regular business section. Being a regular customer of HRB for some nearly 20 years I used the Trust package out of loyalty - a fight from the getgo. Finally I turned turned to a competitive package after great difficulty attempting to complete 2018 work. I should have stayed with that alternative but felt I would give it another go. Wrong decision. I ended up going back to the prior year switch and found it a much for streamlined and in fact more user friendly as well. So it is done.