This is my fourth year using this product. Over that time the software has shown consistent improvement in its intuitive interface with the customer. This year was a significant step up. The software "speaks" your language and uses terms and definitions not requiring an MBA or accountant to decipher.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Premium and Business comes as 2 separate packages. The Regular package is great have been using for many years now and I just need to import data from last year's for it to populate the current software. Very useful and simple. The Business package is not so easy to work with. I changed computers this year and the program would not allow me to transfer date from my old computer. I had to manually enter it all again. There are no interview questions. It is very antiquated for the form I need which is 1120H. The business side is way behind the premium.
I've used many software programs over the years to help people do their taxes (I'm a retired accountant), and hands down, Block's at home program is far superior to any other on the market. Takes a fraction of the time to do the prep work and it is very user friendly. I cannot say the same for Intuit's product.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
There is a serious flaw in this years program. At some point 2019 refuses to open the program. There appears to be no fix other than reloading the program which means you have to hunt down the files you made and saved and move them to safety while going through this. On one computer, it was necessary to reformat the drive and reinstall windows and all programs before 2019 would actually work again.
Never has H&RB given me a problem in all the years I have used it. This year it was a nightmare. Pray there is no disruption of a update as that creates all kinds of problems of its own.