Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
Good program for estate tax preparation, but not as easy to navigate as the Deluxe 1040 program.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Sydney, Social Media Department, June 2, 2026
We’re so happy to hear about your good experience! We appreciate your time & business and thank you for the valuable feedback! Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lafayette, Indiana
Verified Purchase:Yes
Been using Block software for years, ever since I stopped working there. Works great
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 19, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ann 20191
from Va
Verified Purchase:Yes
I've been a user for years! The software is helpful, understandable, and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Ashley, Social Media Department, May 19, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Wells, Maine
Verified Purchase:Yes
Comprehensive software for personal income taxes. Business software lacks some features, such as e-file for Form 1041.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sydney, Social Media Department, May 15, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hallandale, FL
Verified Purchase:Yes
I have been using this program for many years and never had a problem. Easy to use and very accurate
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, May 14, 2026
Thank you for leaving a review and for providing positive feedback for our product. We're glad you had a great experience with H&R Block and hope you choose us again next tax season!
Written by a customer while visiting HRBlock
Posted by: Grandpaza
from WA
Verified Purchase:Yes
I have use H&R Block tax business software for many years. This year I was working on Trusts and found your program difficult to navigate and when I wanted to talk to someone, your automated system never got me to a real person. I doubt I will use H&R in the Future.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Lexis, Social Media Team, May 12, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: unnamed100
from washington
Verified Purchase:Yes
I come back because its easier to use what I used the year before.
But there are always problems. I help my family run their taxes, and there were three this year that had to file paper, or refile on paper due to program issues. I use the business program too and it is the most confusing, most inconsistent, most broken in entry process, that gives me a heart attack every year, and never efiles, and I always have to print to file. does not make me feel confident at all.
But there are always problems. I help my family run their taxes, and there were three this year that had to file paper, or refile on paper due to program issues. I use the business program too and it is the most confusing, most inconsistent, most broken in entry process, that gives me a heart attack every year, and never efiles, and I always have to print to file. does not make me feel confident at all.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from COLORADO
Verified Purchase:Yes
My concern is that there always seems to be an update and many times after I have submitted the return and a wondering how or if the updates could have affected the return.
Value
5
Response from HRBlockBy Abbie W, Social Media, May 11, 2026
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock