Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Joan D Mason
from Jacksonville Fl
Verified Purchase:Yes
My son uses your programs every year to do my taxes for me.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
I LOVE HRB's Software!!!
on May 24, 2020
Posted by: TnichelleC
from Dallas, TX
Being a former HRB Tax Pro, I LOVE your software!! One thing though for the 2019 software I ran into this year: The "Home Office" portion of the Premium was a bit confusing (not enough guidance), especially on how to go about entering Mortgage Interest, unrelated to the home/home office (ie: as in Resort Prop) on the Schedule A. I spent OVER an hour trying to figure out how to add the non-home Resort interest to the Schedule A, in which I couldn't locate because the Schedule A never did didn't pop up for me to view which was TOTALLY FRUSTRATING!! This section COULD be a bit more User Friendly with/in guidance purposes...... Outside of this though EVERYTHING else worked like a CHARM!!!
Thank You for the Opportunity for feedback!!
Thank You for the Opportunity for feedback!!
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Okay, but developers/tax experts need to improve
on May 22, 2020
Posted by: Scott MH
from Portland, OR
Verified Purchase:Yes
Does okay, but is difficult to use balance sheet, depreciation, and partnership income features. Clunky on these items. These areas definitely need improvement.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Hanover
Verified Purchase:Yes
Does not include some NYS forms causing much extra work. The Federal handles complex situations well. Business returns have improved greatly the past several years, LLC’s, SCorp, Trusts
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
Transitioned from Turba Tax after having Series’ number’s activation problems. Best decision I made! Thanks!
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3
Somewhat obtuse economy option, experienced users!
on May 18, 2020
Posted by: Ydna4u
from CO
Verified Purchase:Yes
More affordable than most competing software, but some data prompts, data entry, error checking, and data validation prompts seemed unnecessarily obtuse. In one instance I had to enter the information for the state return in a completely different section of the program instead of entering it on the same page while I had that tax form in hand. Worse of all the error checking didn't catch the ommission of the state entry for which there is always an amount if there is federal amount which I had entered. If I wanted an obtuse segregated outdated tax entry method that doesn't catch obvious errors I would just free file my state and federal taxes. The program is far from perfect and did not inspire much confidence that the return is complete or correct. If I hadn't used another program last year and compared returns I probably would have asked for a refund and gone back to that program.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Misleading verification at purchase.
on May 17, 2020
Posted by: Tmb20
from Jax
Prior to purchase / loading from disc sent in the mail, the program runs through a verification to make sure your system requirements are compatible which it did. One of these checks is operating system. After selecting version of tax software and making purchase I was unable to download program because it said I needed to have windows 10 for it to download.
Had to purchase a new laptop because I did not want risk downloading new windows 10 and having compatibility issues with office features on older laptop with 7.
Basically I found out my system did not meet requirements until after purchase.
Had to purchase a new laptop because I did not want risk downloading new windows 10 and having compatibility issues with office features on older laptop with 7.
Basically I found out my system did not meet requirements until after purchase.
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Murfdurf219
Verified Purchase:Yes
Errors found in accuracy check were not what I selected under vehicle deductions for schedule C small business. Then phantom vehicle not entered would prevent efiling fed. Difficult to fix manually but once I discovered error not entered by me...and deleted vehicle...program let me efile.
Took an hour to figure it out. Not good!!!
Took an hour to figure it out. Not good!!!
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock