Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: HR Block loyal customer
from Seattle, WA
Verified Purchase:Yes
The best tax software! Easy to use. Improved user experience every year
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Ski Champ
from Phoenix, AZ
Verified Purchase:Yes
The 1040 software should include a Net Operating Loss worksheet similar to Worksheet 1 of IRS Publication 536. If I had not created this myself on Excel, I would have paid $1300 more in taxes and miss out on a $500 refund from the state. The software is difficult to use for partnerships unless you have experience in partnership preparation.
Pros: Easy to import documents
Cons: Doesn't maximize refund, Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Eagle Pass, Texas
Verified Purchase:Yes
it is very helpful, and does the job well. thanks.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Not that happy this year
on July 5, 2020
Posted by: Elly23
from New York
I used H&R Block software for many years and always had a good experience. For the first time, there was a lot of stuff that acted weird. Sometimes, drop-down menus didn't work, some forms didn't have interviews but when I tried to enter the data directly, it would not let me. And the worst is the Rentals and Royalties worksheet. I thought I would lose my mind. So all that needs improving. I don't know whether it is because of the new tax laws and you have not adapted your software yet, but I was much happier in previous years. I cannot recommend as is, but if it improves again next year, I will be happy to recommend.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
A Complete Enigma
on July 5, 2020
Posted by: mrjkw
from Livermore, CA
From a user point of view, the software is not very well organized.
A. In order tax return done, I had to go back-and-forth between form (W2, 1099, etal) data entry and tax forms. I had to refer back to form 1099-MISCs on SEVERAL occasions. VERY CONFUSING
B. The software makes references to thing that are not apparent UNLESS you know what the software designer intended.
C. The Interview Mode is incomplete.
A. In order tax return done, I had to go back-and-forth between form (W2, 1099, etal) data entry and tax forms. I had to refer back to form 1099-MISCs on SEVERAL occasions. VERY CONFUSING
B. The software makes references to thing that are not apparent UNLESS you know what the software designer intended.
C. The Interview Mode is incomplete.
One is. alternately, treated like a novice and an expert. Make up your mind HR Block!!!
It took me 5 iterations to get through the process. You need to do better!!! To sell this for anyone other than a seasoned tax preparer is wrong. TOTALLY MISREPRESENTED!!!
I don't think I'm going to use this software again. IT IS BAD
PS: I cannot attest to the accuracy of the return. I hope its ok.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
It worked well
on July 5, 2020
Posted by: Marty4755
from San Leandro CA
First time I used H&R Block software. I've been using Turbo Tax for 20 years but a change in my finances made me go another direction. One thing that I could never find or be prompted to do was to enter my wife's and my IRS Identity Protection Personal Identification Number. I thought it might come up when it was time to E-File but it never did. So, what's going to happen, my return will be rejected because no IP PIN was never inserted. This category needs to be fixed in future income tax software. If it is already there, why couldn't I find it? I used the Help page but that was a joke.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: CrystalP
Verified Purchase:Yes
Fairly straightforward and I felt comfortable the software was updated, especially with filing changes due to COVID-19
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
one small frustration
on July 4, 2020
Posted by: fletcher01
from maryland
once one retires and gets a tad older they have to start paying for delaying taxes with IRA. the search tool was rather frustrating in helping determine were and how to record Required minimum distributions RMD and even now i think i did the right thing
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock