Interview process is quite confusing. It should be in same order as that of forms, to make it easy to follow. The product is not for beginners. Otherwise, it is good product.
The business software is very cumbersome. I think you have to be a CPA to understand what it is asking. guidance is very limited for the average person.
The program was useless. Support for software malfunctions was unavailable. There is no interview for the California State business tax and no pro support.
couldn't even download without contacting the company and getting a "new, one time use" code, clearing and and all blockers (ads) and after that the program was a pain.