Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3
Not that happy this year
on July 5, 2020
Posted by: Elly23
from New York
I used H&R Block software for many years and always had a good experience. For the first time, there was a lot of stuff that acted weird. Sometimes, drop-down menus didn't work, some forms didn't have interviews but when I tried to enter the data directly, it would not let me. And the worst is the Rentals and Royalties worksheet. I thought I would lose my mind. So all that needs improving. I don't know whether it is because of the new tax laws and you have not adapted your software yet, but I was much happier in previous years. I cannot recommend as is, but if it improves again next year, I will be happy to recommend.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
A Complete Enigma
on July 5, 2020
Posted by: mrjkw
from Livermore, CA
From a user point of view, the software is not very well organized.
A. In order tax return done, I had to go back-and-forth between form (W2, 1099, etal) data entry and tax forms. I had to refer back to form 1099-MISCs on SEVERAL occasions. VERY CONFUSING
B. The software makes references to thing that are not apparent UNLESS you know what the software designer intended.
C. The Interview Mode is incomplete.
A. In order tax return done, I had to go back-and-forth between form (W2, 1099, etal) data entry and tax forms. I had to refer back to form 1099-MISCs on SEVERAL occasions. VERY CONFUSING
B. The software makes references to thing that are not apparent UNLESS you know what the software designer intended.
C. The Interview Mode is incomplete.
One is. alternately, treated like a novice and an expert. Make up your mind HR Block!!!
It took me 5 iterations to get through the process. You need to do better!!! To sell this for anyone other than a seasoned tax preparer is wrong. TOTALLY MISREPRESENTED!!!
I don't think I'm going to use this software again. IT IS BAD
PS: I cannot attest to the accuracy of the return. I hope its ok.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
It worked well
on July 5, 2020
Posted by: Marty4755
from San Leandro CA
First time I used H&R Block software. I've been using Turbo Tax for 20 years but a change in my finances made me go another direction. One thing that I could never find or be prompted to do was to enter my wife's and my IRS Identity Protection Personal Identification Number. I thought it might come up when it was time to E-File but it never did. So, what's going to happen, my return will be rejected because no IP PIN was never inserted. This category needs to be fixed in future income tax software. If it is already there, why couldn't I find it? I used the Help page but that was a joke.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: CrystalP
Verified Purchase:Yes
Fairly straightforward and I felt comfortable the software was updated, especially with filing changes due to COVID-19
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
one small frustration
on July 4, 2020
Posted by: fletcher01
from maryland
once one retires and gets a tad older they have to start paying for delaying taxes with IRA. the search tool was rather frustrating in helping determine were and how to record Required minimum distributions RMD and even now i think i did the right thing
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: GAV1
Verified Purchase:Yes
This software is very user friendly and thorough, making it relatively easy for a layperson to do tax preparation.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: anytimedave
from NE Ohio
Verified Purchase:Yes
I might as well have hired a CPA. THIS SOFTWARE does very little in the way of doing your taxes for you nor does it help you figure what you did wrong to get errors.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
1
BEWARE HR Block Premium for Small Business Owners
on July 3, 2020
Posted by: Mercury Business Developm
Verified Purchase:Yes
The H&R Block software product is terrible for a small business owner. I have a simple S-corp return to do, but the software is fraught with errors, forcing you to do a lot of overrides. I have used for years, and it gets worse every year. The only reason I keep using it is to start from scratch with Turbotax would take so much time, and I no where most of the problems are now and how to work around them.
Pros: Easy to prepare
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock