Too many calculation errors and incorrect carrying from federal to state returns (Kentucky). Now I have to file amended returns, but I will do them manually. No faith in a program where I have to double check every line.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva Social Media Team, November 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great program. Very thorough, easy to navigate.
on January 22, 2026
Posted by: Rose MB
from JAX, FL
Love using this program. Been using this software for 15 years. It is very easy to use, there are helps every step of the way, ensures you'll be queried so you get the most out of tax filing and you can submit electronically.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Max, Social Media Team, January 22, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (5,298) ratings-only reviews