Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(8,427 Reviews)
Rating breakdown 8,427 reviews
5 Stars
4,764
4 Stars
1,435
3 Stars
838
2 Stars
574
1 Star
816
71%of customers recommend this product.
(
2,408 out of
3,371)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Mainer83
from Sabattus, Maine
Verified Purchase:Yes
Overall, The software worked fine. However, I did have a couple of hiccups. I called to get help and nobody returned my call. So I just submitted the claim. Hopefully it won’t get rejected.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: itsonlyme
from Texas
Verified Purchase:Yes
I bought it several months ago at the time it was offered
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, October 17, 2025
Hi, thank you for sharing your positive experience with us! We're delighted to hear that you had a good visit. Your feedback is valuable to us, even if the rating is less than 5 stars. If there's anything specific we can assist you with, please let us know in your customer satisfaction survey. We appreciate your business and look forward to serving you again soon!
Written by a customer while visiting HRBlock
Posted by: Hebat
from CA
Verified Purchase:Yes
Your Business software is the worst in the industry.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Joy, Social Media Department, October 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from West Coast FL
Verified Purchase:Yes
The personal (1040 series) is acceptable, but even it has unwarranted "warnings". The two I most recently encountered were "Medicare withholding exceeds x% of taxable earnings. So?? It's that way because of IRA deductions, You haven't figured this out YET??? The other was "we notice that you're over 62 but have so social security income listed". Soooo,,, Did it ever occur to you that we are not taking SS yet??? The business product (1120 series) is abysmal. Multiple warnings and errors that I cannot get past to e-file. e.g. balance sheet. NOT REQUIRED under 250,000 in assets, but it still tosses out an not clearable warning. That's only the beginning... I still don't know how i got passed it, but then the IRS acceptance had a ludicrous "message"
Cons: Time consuming
Value
4
Response from HRBlockBy Joy, Social Media Department, October 17, 2025
Hi, thank you for sharing your feedback with us. We're sorry to hear that you encountered errors on your tax return. Providing accurate and reliable service is our priority, and we stand behind our work. Our Tax Professionals are ready to review your return and address any errors promptly. Please contact us at 1-800-472-5625 so we can schedule a time for a thorough review and ensure your satisfaction.
Written by a customer while visiting HRBlock
Posted by: jamesrl
from TN
Verified Purchase:Yes
terrible software package. missing features for many of the forms I need and use. Slow and cumbersome to make entries. I understand that rookies use it, but holy cow is it slow.
I could go on but I already reviewed it so not sure why you ask again...just another level of incompetence?
I could go on but I already reviewed it so not sure why you ask again...just another level of incompetence?
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
3
OK, but doesn't stand out compared to Intuit
on October 18, 2025
Posted by: Small Business Guy
from Laramie, WY
Verified Purchase:Yes
Works fairly well, and it's good that it works on Windows 8 because I do NOT want to install later versions of Windows which spy on you. However, there are some non-ergonomic features. You can't take the itemized lists from one year to the next; there's no easy way to allocate an expense among different categories or different businesses; the flow of data is opaque; starting and stopping the interview is awkward. Would like to see this software stand out from Intuit's in terms of transparency and convenience, but it really doesn't right now.
Cons: Hard to prepare
Value
3
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d appreciate the opportunity to discuss your suggestions further. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Last minute2
from NY
Verified Purchase:Yes
I found the program somewhat difficult to work with—felt like I was fighting with it. It left me thinking it wasn’t doing what I wanted or should. I don’t really know what forms were submitted electronically. But it’s a good thing that I could submit electronically because the printouts are an absolute disaster. No way I could have mailed them—109 pages many with only a couple inches of print per page and still managed to lop off the top or bottoms. Tried legal size paper with the same results. PDF print to file unsuccessful.
Cons: Time consuming, Hard to prepare
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: mm3193
from California
Verified Purchase:Yes
It doesn't load previous year Business tax returns created by Turbo tax
Pros: Fast
Cons: Hard to import documents
Value
3
Response from HRBlockBy Eva, Social Media Team, October 20, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock