Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(8,427 Reviews)
Rating breakdown 8,427 reviews
5 Stars
4,764
4 Stars
1,435
3 Stars
838
2 Stars
574
1 Star
816
71%of customers recommend this product.
(
2,408 out of
3,371)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Illinois
Verified Purchase:Yes
Did not find where to enter estimated state tax i paid in 2024
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, September 29, 2025
Thank you for taking time to provide feedback! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
gets easier to do taxes with H&R block experience
on September 30, 2025
Posted by: Anonymous
from MA
Verified Purchase:Yes
To be able to do taxes myself its essential to use software like H&R Block, or Turbotax, taxes are confusing even with software but at least possible. It gets easier to use the more years you use it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, September 30, 2025
Thank you for sharing your experience! You're absolutely right—taxes can be confusing, but our software definitely makes it more manageable, especially as you gain experience year after year. We're glad to hear you're finding it easier over time. If we can help in any way, our support team is here for you at 1-800-472-5625. We're always happy to assist!
Written by a customer while visiting HRBlock
Posted by: MikeHrb
Verified Purchase:Yes
Interview process is very difficult. I don't understand how you think it is acceptable to cop out with a statement that the program does deal with a particular aspect of the code. Even more frustrating to try to find the source of a calculated field and be told the is no related link.
Cons: Hard to prepare
Value
4
Response from HRBlockBy Tra, Social Media Department, October 6, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize that you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: BL1962
from Dallas, TX
Verified Purchase:Yes
Needed to file in 8 states plus federal. Software functionality was more like a 4 star, but it would not allow me to file a single state electronically.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: John 458
from Illinois
Verified Purchase:Yes
I am a regular user. There are a few bugs in the business program that give me pause on future use. I have not been able to import prior tax returns for the second or third year in a row. Also the ‘review’ on the business program is extremely slow.
Cons: Hard to import documents
Value
4
Response from HRBlockBy Tra, Social Media Department, October 13, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SamR_28
Verified Purchase:Yes
Generally speaking, the software is quite good, but I had a terrible time trying to print my partnership return. The software crashed about 40 times and I had to keep re-starting it.
Response from HRBlockBy Eva, Social Media Team, October 15, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
3
Meh. It got the job done. But it wasn't easy.
on October 15, 2025
Posted by: Brett2point0
from Denver
Verified Purchase:Yes
I got what I expected, but it wasn't super user friendly, nor was it really clear what I was doing and jumping around to try and see how things were affected when making updates was very clunky.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
2
Could not file electronically
on October 16, 2025
Posted by: Stcpa
from Houston TX
None of the default information imported from last year was correct. The print and pdf functions are nonstandard. I have never had trouble filing electronically before. Since the default key was not correct, I had to enter a credit card.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Tra, Social Media Department, October 16, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock