Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(8,427 Reviews)
Rating breakdown 8,427 reviews
5 Stars
4,764
4 Stars
1,435
3 Stars
838
2 Stars
574
1 Star
816
71%of customers recommend this product.
(
2,408 out of
3,371)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4
Works well, could be better
on August 26, 2025
Posted by: Suzyatdabeach
from AL
Pages don't fit on screen, never does the 8606 right if at all, doesn't do carryovers which would be so helpful. I think they charge too much for eFiling state, so I mail paper.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, August 26, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hot Springs, AR
Verified Purchase:Yes
I’m a MAC Ios guy and would think by now you could have come out with a MAC version so I don’t have to maintain my OLD PC!
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, September 8, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: JZunk
Verified Purchase:Yes
I've been using HR Block software for over 2 decades. I like its ease of use and nice interview style in order to make sure everything is looked at and nothing is missed. I like the audit support that comes with the software, though I've never had to use it, meaning the software itself must be catching everything that is needed to file for a maximum return.
Response from HRBlockBy Eva, Social Media Team, September 8, 2025
Thank you for being a loyal H&R Block user for over two decades! We’re thrilled to hear that you enjoy the ease of use and thoroughness of our software. Your trust means a lot to us, and we’re happy it’s helped you file confidently. We appreciate your feedback and look forward to continuing to support you!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from MA
Verified Purchase:Yes
HRB's tax guidance may be good, but the sw is not intuitive to use. Also, the questions are useful, but are too removed from the form and can be confusing. It should be clear, in which form answers are to be reflected.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Eva, Social Media Team, September 8, 2025
Thank you for sharing your feedback! We appreciate you taking the time to let us know about your experience. We’re sorry to hear that the software wasn’t as intuitive as expected. Your comments help us identify areas for improvement, and we’re committed to making things better. If you’d like to speak with someone directly, please contact our support team at 1-800-472-5625, we’d be happy to assist you further.
Written by a customer while visiting HRBlock
Posted by: RonD49
from Texas
Verified Purchase:Yes
This is the 3rd year I was unable to -file. I am an accountant and I go through step by step nd then I have multiple errors and I can't even seem to fix them so I mail my returns. I do not plan to purchase again.
I can't even fix the errors. I see the box, I check it and then it still shows as an error. No more for me.
I can only e-file the simplest personal returns and mine is not that complicated . I thought this past year would be beter but it is always the same.
I can't even fix the errors. I see the box, I check it and then it still shows as an error. No more for me.
I can only e-file the simplest personal returns and mine is not that complicated . I thought this past year would be beter but it is always the same.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Eva, Social Media Team, September 12, 2025
Thank you for taking the time to share your experience. We’re truly sorry to hear that you’ve encountered repeated issues with e-filing and error resolution. We understand how frustrating that can be. At H&R Block, we strive to provide reliable and user-friendly software, and your feedback helps us identify areas for improvement. We’d appreciate the opportunity to look into this further and assist you directly. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tax comment
from Las Vegas
Verified Purchase:Yes
Comprehensive software but some firms not available and no pdf insert allowed to be able to file electronically. Good for easy returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, September 25, 2025
Thank you for your feedback! Your voice is heard, and we appreciate knowing how we can make your experience better. We're delighted to hear that you had a great experience with us.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from TN
Verified Purchase:Yes
I have been using H&R Block for 20 years. I am a CPA somI can appreciate its accuracy and ease of use.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, September 26, 2025
Hello, we truly appreciate your loyalty over the past 20 years. As a CPA, your recognition of H&R Block’s accuracy and ease of use means a lot to us. We're glad our platform continues to meet your expectations and support your needs year after year.
Written by a customer while visiting HRBlock
Posted by: Rob7rob
Verified Purchase:Yes
Easy to use and tells you the extra forms to use when needed. Just get all your information together and it tells you what goes where.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, September 29, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to serve you again soon!
Written by a customer while visiting HRBlock