Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3 out of 5
3
COVID Impact?
on July 19, 2020
Posted by: Frustration Abounds
Verified Purchase:Yes
I have been using H&R Block software for many years, but this year I had more difficulty than ever with the software itself. I could not file an extension as in past years; I created an e-file extension for business and now I cannot create an e-file to submit the final 1065...totally frustrating! Software also said I could not e-file if there was not earned income of a credit...my daughter just wants consistency though this was a bad year.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It has helped me be independent of preparers.
on July 19, 2020
Posted by: Jeff in PDX
from PDX
Verified Purchase:Yes
Once you become familiar with the interview process, it is relatively easy. Even better, once you have used it once, and made sure to save your file where you can find it, the following year(s) can import your old data and continue on.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Personal great -- Business, not so much
on July 19, 2020
Posted by: st68
from Durham, NH
Verified Purchase:Yes
Have used personal version for a couple of years. It works similarly and as well as the competition. Will keep using it.
However, the Business version, with few exceptions, simply displays the forms and lets you fill them in. Very little in the way of explanation or direction. I purchased it because my business is very simple (except for a new 401K) and I don't need an accountant (yet), but I did want some automated help (like how to fill in 401K amounts properly). Could probably have done as well simply downloading PDF's from IRS (to find my answers, that's what ended up happening anyways). Will probably look for a different solution next year for my Business.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy navigation and transparent process
on July 19, 2020
Posted by: G and G
Verified Purchase:Yes
We switched to H&R Block years ago. The best feature is the easy navigation. You can go anywhere you want at any time. It also explains not just the rules, what you should include, but also where your results come from. Numbers are loaded into the proper forms simultaneously for you to see. You never feel lost or blindly following steps without knowing where you are going to. The only thing we'd prefer more is better support for state returns.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block software saves me time
on July 18, 2020
Posted by: JD Magick
from Minnesota
Verified Purchase:Yes
I've been using this software for a few years now. I won't be changing lanes anytime soon because this does the job.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
The electronic state filing never works
on July 18, 2020
Posted by: Anonymous
from Pennsylvania
Verified Purchase:Yes
I feel so stupid for forgetting how incomplete the software is. Even this electronic review failed to work properly.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Can’t go wrong with H&R
on July 18, 2020
Posted by: Casual user
from WA
Verified Purchase:Yes
Easy to use with step by step instructions an explanations.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not at all seamless
on July 18, 2020
Posted by: HVC INC
from St. Louis
Verified Purchase:Yes
Seems like this is more glitchy than last year instead of improved any. Couldn't file electronically because even after errors were corrected, didn't recognize the fix. Also state isn't linked. And default printing caused many unnecessary forms to print.
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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