Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Easy to use & Cheaper
on March 27, 2021
Posted by: Sam Harlan
Verified Purchase:Yes
Easy to enter information & able to finish Tax Return without any help
I will recommend this product
Pros: Easy to prepare, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Return Rejected due to FD-31-FM-8042-<jibberish>
on March 27, 2021
Posted by: UserEfileError8042
Verified Purchase:Yes
I tried to efile my return and it keeps getting rejected. The code is not human readable and doing a google search of this error does not help in deciphering the error. The information (SSN, PIN, etc) has not changed from previous years when I could efile with no issues.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
nope
on March 27, 2021
Posted by: bluescorer
from right here
Verified Purchase:Yes
the personal is very good the business is cumbersom and difficult
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
problems with delivery!
on March 27, 2021
Posted by: mzmadison
Verified Purchase:Yes
I did this already. improvements in delivery need to be made.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Harder to understand and navigate
on March 27, 2021
Posted by: Anonymous
from Houston, TX
Verified Purchase:Yes
Not as good as the standard tax software as there is no dialog to help users.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Home Business
on March 27, 2021
Posted by: MJNA66
from Florida
Verified Purchase:Yes
Overall, good software, especially for personal and home business
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not as good as I had hoped!
on March 27, 2021
Posted by: Mochashome
from Ohio
Verified Purchase:Yes
I have been a regular TurboTax user and finally decided to make the switch to HRB and was mostly satisfied with the change. I liked the simple interview style and that the forms were always visible and easy to access. However, the number one issue/disappointment was that the displayed “tax owed” bottom line would update/change several minutes after making inputs, with no explanation or evidence of why/when it updated! This made it difficult/impossible to evaluate “what if” scenarios (e.g. increasing 401K contribution to lower tax owed). There were several other “nits” where HRB was different, and more “clunky” (I.e. navigating directly to a part of the interview) but most were not too bad. I did enjoy the lower cost of HRB over TT and filing was very easy. I was hoping I could say farewell to TT for good, but honestly not sure what I will do next year!
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointing phone support.
on March 27, 2021
Posted by: Petenyflnc
from NC
Verified Purchase:Yes
Over an hour waít for phone help. State return couldn't access federal. Endless loop trying to connect the two.
Written by a customer while visiting HRBlock
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