Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3 out of 5
3
Good Product but EFile tech support problem
on March 28, 2021
Posted by: DHof
from Phoenix
Verified Purchase:Yes
Have used this software for over 20 years for clients and friends alike. Overall a good program and easy to apply. However, this year a glitch on electronic filing of Arizona state return was not possible as credit card information was not read or validated by the system.
Tech support had me on hold for over 1 hour. Unacceptable and was unable to resolve the matter in a timely fashion.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Business Software would not run on PC
on March 28, 2021
Posted by: Jorge Arizmendi
from Tampa, Fl
Verified Purchase:Yes
Could not get the business tax software to run on my new Windows 10 Dell PC. Would error out, and had to close the program every tine I ran it. Customer support was not able to help after 6 calls. Long wait time with each call. I eventually loaded the software on a 9 year old laptop and completed the needed taxes. If I cannot get this to work on my new pc, I will probably switch to Turbo Tax business next year.
Pros: Easy to prepare
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not as easy to use as the personal software
on March 28, 2021
Posted by: Anonymous
from TX
Verified Purchase:Yes
It is not as easy to use as the personal version.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Works but one issue
on March 28, 2021
Posted by: Tedros Birhane
from Virginia
Verified Purchase:Yes
It works very well but had issues omprting data from prior PDF files of H&R block.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good Software
on March 28, 2021
Posted by: Eduardo Herbut
from Miami, Florida
Verified Purchase:Yes
It is a good software, I've used it for many years and it is still worth it to anyone
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Could have been better
on March 28, 2021
Posted by: Lebowski Dude
from California
Verified Purchase:Yes
My fiance and I could not submit electronically because the application said that the AGI from last year was incorrect but we triple checked and it was correct. So we had to mail in our return. Now we'll need to wait weeks for our return.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Good but not great
on March 28, 2021
Posted by: TC2021
from CT
Verified Purchase:Yes
I am a repeat customer for the Premium version but this was my first trial of the Business version. I found it somewhat difficult to navigate. The software also seemed to have some bugs -- for example, it would print out multiple copies of the federal filing instruction sheets, and some of those copies had gibberish in critical areas Also, when printing, the "preview" window did not match what was actually printed.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Business Tax Software is lacking
on March 28, 2021
Posted by: gsal2112
from Livonia, Michigan
Verified Purchase:Yes
I think the personal portion of the tax software is great....but the business portion is really lacking. I am a CPA that has been doing taxes for 30 years, and even with my vast tax experience, find this business software package challenging to use. It is not very user friendly and lacks in providing adequate explanations.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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