Have used this software for over 20 years for clients and friends alike. Overall a good program and easy to apply. However, this year a glitch on electronic filing of Arizona state return was not possible as credit card information was not read or validated by the system. Tech support had me on hold for over 1 hour. Unacceptable and was unable to resolve the matter in a timely fashion.
Could not get the business tax software to run on my new Windows 10 Dell PC. Would error out, and had to close the program every tine I ran it. Customer support was not able to help after 6 calls. Long wait time with each call. I eventually loaded the software on a 9 year old laptop and completed the needed taxes. If I cannot get this to work on my new pc, I will probably switch to Turbo Tax business next year.
My fiance and I could not submit electronically because the application said that the AGI from last year was incorrect but we triple checked and it was correct. So we had to mail in our return. Now we'll need to wait weeks for our return.
Pros: Maximizes refund, Easy to import documents, Fast
I am a repeat customer for the Premium version but this was my first trial of the Business version. I found it somewhat difficult to navigate. The software also seemed to have some bugs -- for example, it would print out multiple copies of the federal filing instruction sheets, and some of those copies had gibberish in critical areas Also, when printing, the "preview" window did not match what was actually printed.
I think the personal portion of the tax software is great....but the business portion is really lacking. I am a CPA that has been doing taxes for 30 years, and even with my vast tax experience, find this business software package challenging to use. It is not very user friendly and lacks in providing adequate explanations.