Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
I will do it again!
on March 30, 2021
Posted by: Previous Customer
from Pennsylvania
Verified Purchase:Yes
Great questions and guidance. Attention to detail, good follow up and timely response.
Pros: Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Use to be good. Gotten worse over the years.
on March 30, 2021
Posted by: Anonymous
from Tn
Verified Purchase:Yes
It use to be much better. I’ve been using for 20+ years. This year might be my last.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
All Great Until Not Able to eFile
on March 30, 2021
Posted by: DekeBike
from Ohio
Verified Purchase:Yes
The program was helpful to navigate the many changes in tax law and stimulus. Unfortunately when ready to eFile, return was rejected. AGI was confirmed with IRS and my PINs have not changed from year to year. Support has not been able to help me resolve this issue.
Pros: Easy to prepare
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
You'll lose more money buying this software
on March 30, 2021
Posted by: IvanTheGiant1989
from charlotte, nc
Verified Purchase:Yes
Software is not up to date on 2020 covid 19 credits including unemployment tax credit
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Error correction
on March 30, 2021
Posted by: Anonymous
from Montana
Verified Purchase:Yes
awkward and incomplete initial questionnaire entry section. This leads to many errors in the end. Most of those errors are not actually used in the final forms sent to IRS. Example: The errors I got were pertaining to itemized deduction, but I just used the standard deduction. The other area is when you try to make a correction to fix those errors found. It is almost impossible to make those changes. Rather than actually taking you back to the place you need to make the correction, they take you to the form where the error occurs. Often fight several times to get back to the actual entry to get out of the error issue.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great!
on March 29, 2021
Posted by: SmileyS
Verified Purchase:Yes
This year's taxes was so easily finished with the H&R Block software. Thank you!
Pros: Easy to prepare
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy & thorough to use!
on March 29, 2021
Posted by: Anonymous
from Phoenix, Az
Verified Purchase:Yes
I've used H&R Block Premium & Business software for many years and always find it easy to use and thorough for my purposes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
EXCELLENT
on March 29, 2021
Posted by: Anonymous
from Newport News VA
Verified Purchase:Yes
excellent tax program have been using for years, priced better then any other ones.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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