Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4 out of 5
4
Good for Trusts
on April 4, 2021
Posted by: Melissa King
from Tampa, Florida
Verified Purchase:Yes
Software is good for completing trust taxes. I wish I had the ability to import from prior year and I really wish you would add a feature to e-file.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Technical issues
on April 4, 2021
Posted by: fartknocker
Verified Purchase:Yes
The first problem is that it appears to only be sold in downloadable format, which means that if you lose your passcode to download and have computer problems, you’re out of luck.
Also, this year’s version had numerous glitches, causing me to have to re-enter my basic information repeatedly.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use
on April 3, 2021
Posted by: Dr Ben Vail
from Hoover, Alabama
Verified Purchase:Yes
This year's H&R Block software was the best and easiest version I have ever used, and I have been using H&R Block software for almost 25 years.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Disappointed
on April 3, 2021
Posted by: Disappointed Rancher
from Montana
Verified Purchase:Yes
Very disappointed, I entered my CFAP payments it asked me if it was taxable income, I had to search the internet to find out. Why do you think I bought a tax program? I had to download and fill out at least 2 forms that were not included. When I printed my state return it told me that I also need to find and print many of my Federal forms. Why didn't it just include them when printing my state return? For a basic 1040 it is fine but NOT for Business return. Back to TurboTax I go.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
It’s a nobrainer
on April 2, 2021
Posted by: Hughmac
from Boston
Verified Purchase:Yes
You don’t need a tax person to do your taxes do it yourself it’s easy and a whole lot cheaper
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Need some work
on April 1, 2021
Posted by: Srnc
from Westport, nc
Verified Purchase:Yes
Not clearly as good as H&R Block’s personal software, interview it help questions create forms you don’t need even when you select no, this create errors and stops you cry creating a digital submission file. Pulse with recent update windows 10 you have copy and clone dataset file and restore any work you completed/submitted.
Perhaps the pandemic in a while as much quality assurance checks as normal, This product has so much potential and hopefully next year will be better
Pros: Easy to import documents, Fast
Cons: Time consuming, Hard to prepare
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Doesnt allow importing previous year business data
on April 1, 2021
Posted by: Peddlenut
from Seattle
Verified Purchase:Yes
The software does NOT allow you to import your business datafrom year to year. Only your personal tax side can import the previous years data. So the following year you must rebuild your business data from scratch. A real pain. And you cannot access or open the old data or return the next year from your previous software. Calling is useless. Spent 90 minutes on hold then connected and hung up on me.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Lessened quality.
on April 1, 2021
Posted by: Anonymous
from Washington state
Verified Purchase:Yes
I've used Block software for 20 years. This year I am sad to say the program is terrible. It won't open on a regular basis. Navigating the business side is a nightmare. I update every time I use it, which is a good feature. Using the phone number for help was 40 minute time drain. I wouldn't recommend it to a friend this year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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