Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Quick Reply
from Chicago, IL
Verified Purchase:Yes
Software is fine, could use a little fine tuning. It should and has gotten better every year.
Customer Service @ 800 number - not so much. 1- They don't know where the real glitches are. 2- They only know the errors they commonly see. 3- I had a real problem with a real solution which they couldn't see. They kept just telling me to read the IRS Pub 590. My problem had a SOFTWARE solution, not a tax policy solution.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Have used for a couple years now and it is fairly easy to use, but publications aren’t incorporated and there are several things you have to figure out on your own. Not nearly as easy to use as online options, but this is much less expensive.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Syshelp
from Louisiana
Verified Purchase:Yes
Will not use next year. This year was horrible. Business and premium versions are separate. Premium used ronincluse just a simple schedule c but looks like you e separated the products. Business wouldn’t import last year info. The cost was not worth it. When I tried to get support that was useless. Couldn’t even call much less chat or email.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Taxes made eady
from Pulaski, WI
Verified Purchase:Yes
I love this program. It is easy to follow. Just answer the questions and fill in the blanks. It does the work for you. Also if you don't understand something, you can use the learn more button behind a statement or the guide me button.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MMacdo
from Meredith NH
Verified Purchase:Yes
Great program, easy to use and will use again- however, very frustrated by the lack of interview features for state business tax portion. Results in a much lower level of confidence in the final results.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: scooby dude
from Rye NY
Verified Purchase:Yes
this software was virtually useless in the completion of a 1041 return for an estate.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Pattern Please
Verified Purchase:Yes
It doesn't follow the tax forms from the IRS on Schedule C. Doesn't make a lot of questions clear. Not for the first timer if you own a business. I do like the way it checks for problems or errors. I would give it a 7.5 of a 10 scale.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: LW27
from San Diego, CA
Verified Purchase:Yes
I use(d) this product for filing C Corp and LLC returns as well as personal returns. Although the personal version is acceptable, the business return software has no capacity to go "back" to a previous area, is missing countless links to show where fields get their data from and does not allow a user to file a Superseded LLC electronically, despite the IRS allowing this. The navigation format of the business and the personal software is different, so moving from one to the other is a learning curve.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock