Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
2 out of 5
2
Errors that still haven’t been fixed.
on May 8, 2021
Posted by: Anonymous
from Usa
Verified Purchase:Yes
I’ve reported an error in you program 3 years in a row and you still haven’t fixed it.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
H&R Block 6 return package
on May 8, 2021
Posted by: Anonymous
Verified Purchase:Yes
The software chooses it's own default directory for files. There are two instances where I opened a file after saving it in a specific directory and the numbers were missing. The number that was missing was the calculation of tax due which is the program issue. I was an Enrolled Agent but now retired and have use many tax software products and yours is the least intuitive.
Cons: Time consuming
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use
on May 8, 2021
Posted by: Florida Ruthie
from Fort Myers Florida
Verified Purchase:Yes
Makes it significantly easier to file your taxes, whether big or small.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Business software is not very user friendly
on May 7, 2021
Posted by: Barbara26
Verified Purchase:Yes
I bought the business software and it was horrible. It didn't have what I needed and then found out I needed the "premium" software. There was no way to tell what I needed and spent needless time before being told I had to upgrade. I've used Turbo Tax in the past and will definitely be going back to them.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Customer satisfaction
on May 7, 2021
Posted by: ASOTE LTD
from Columbus Ohio
Verified Purchase:Yes
I have used this software for several years and have not experienced any problems with completing my taxes.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not great - especially the filing difficulties
on May 6, 2021
Posted by: Jc tax Issues
from NJ NY
Verified Purchase:Yes
This program requires some getting use to. It has limitations.
I cannot file State tax returns for some reason that I cannot determine. I am using this software for the last 10 years and it still causes me great frustration.
Pros: Maximizes refund
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Thorough tax prep for small businesses
on May 6, 2021
Posted by: SJLee
from Raleigh, NC
Verified Purchase:Yes
Thorough and very comprehensive in helping get through all areas needed to accurately report business expenses and income. Using this software gives me the confidence to handle doing my business taxes myself.
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Too many errors
on May 6, 2021
Posted by: nobody5
Verified Purchase:Yes
Had too many problems with software and then I am being charged extra when e-filing.
Never use again.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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