Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4 out of 5
4
The down loaded tax preparation fir 2020.
on May 17, 2021
Posted by: Steve Mini
from Georgia
Verified Purchase:Yes
The program works well. It guides you through each subject and allows you time to gather additional data. The wait time for help was long. It worked through the selling of my home, but it didn’t have “Buying a Home” in the program.
Pros: Easy to prepare
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Worked good for me.
on May 16, 2021
Posted by: JBateson
from Texas
Verified Purchase:Yes
I use the business just to be able to do 1041's for Trust Accounts. Runs on PC only which is not ideal for me as a Mac user. Next year I can revert to the Mac version and get rid of Windows. I did six returns this year.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Great concept but still needs delopment
on May 16, 2021
Posted by: James Martin 007
from Los Angeles, CA
Verified Purchase:Yes
Excellent concept but there are other business software apps that are better (more user friendly), but a little more expensive. If the platform was more similar to the personal prep (1040) software, it would be a better product. Plus it would be a plus if the software was more compatible with windows: on Windows updates, Windows gives warnings that the H&R software is "potentially dangerous" and sometimes saved work becomes inaccessible. I don't know exactly why this occurs, but I've seen on on several computers.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Unclear questions.
on May 16, 2021
Posted by: Vinnie D
Verified Purchase:Yes
Partnership questions based on receiving a K 1 from another partnership are vague. It would be better if the questions asked were tied directly to the numbers reported on the K1 received from another partnership and where to enter them.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Live Customer Support Hard to Access
on May 16, 2021
Posted by: LW Brace
Verified Purchase:Yes
Live customer support extremely difficult to obtain, took a lot of persistence to find a way to get someone on the phone
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
H&R Block Business Software and Support
on May 15, 2021
Posted by: L R B Jr JD MBA BSME
Verified Purchase:Yes
I appreciate the software interview which makes the process much easier as well as great tech support.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Small Business Nightmare
on May 15, 2021
Posted by: Rockets
from Houston, TX
Verified Purchase:Yes
The personal tax software is quite good. However, the Small Business software is AWFUL !!! It seems difficult to navigate, the cues are not at all intuitive, and I could not not get several key forms that needed. This is not a new issue. The Small Business software has been awful for too many years, and does not seem to be improving.
Pros: Easy to import documents
Cons: Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Not always easy!
on May 15, 2021
Posted by: Luke SLA
from Michigan
Verified Purchase:Yes
It is pretty straight forward but there were a few areas I felt like I needed to be a CPA to understand.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
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