Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
1 out of 5
1
Terrible product!
on June 17, 2021
Posted by: The real Nathan
from Texas
Verified Purchase:Yes
The software is a black box - no idea what calculations are being made. It is extremely difficult to navigate. It is difficult to save your result - that should be simple and transparent. It is not.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Worked very well and was easy to review.
on June 16, 2021
Posted by: Brewer Family
from Texas
Verified Purchase:Yes
The software had all the schedules and covered all of the topics which I needed. Did not use the Business portion. Did use Schedule C, Schedule K-1 report, Sales of stock, Sale of rental property.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Worksheet
on June 15, 2021
Posted by: Anonymous
from Texas
Verified Purchase:Yes
Worksheet print out is horrible. It count odd edges all the time
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Simple & expert tax software costs almost nothing!
on June 13, 2021
Posted by: SD2021
from Arlington, TX
Verified Purchase:Yes
I am not at all good at accounting and taxes but over the past 15+ years using H&R Block software with its very easy to use step-by-step process, became an expert in preparing my taxes. It’s definitely the BEST and second to none!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
It was a good program 5 years ago.
on June 11, 2021
Posted by: Disgruntled user again
from Ringgold, GA
Verified Purchase:Yes
I've had so many problems with this software. Took 10-15 try's before it opens, just as many to submit returns. I've used it for 10 years but this is the last.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to use, piece of cake.
on June 5, 2021
Posted by: Dogdutty
from Orlando, FL
Verified Purchase:Yes
Great Software, easy to use. Informative and great walk thru to complete forms.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Hopeless company and product.
on May 29, 2021
Posted by: NoneGiven5656
from Texas
Verified Purchase:Yes
Product hasn't improved materially in years. In addition technical support for it is atrocious. Once you purchase it you're on your own. If any part of the software malfunctions the customer support will happily tell you to download the forms from IRS and go old fashioned.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
1040 program a nightmare this year
on May 29, 2021
Posted by: David D54
from Houston, TX
Verified Purchase:Yes
The "Premium" 1040 part of the program was a nightmare this year. The "Amount of Refund" or "Owed" changed even after all the data/figures were entered. When it was ready to print or efile, just doing a review or recalculate in the menu produced a new "amount of refund". After efiling with one refund amount, I printed a copy of the return and it produced a different amount. Reinstalling and reentering data did not solve this problem. I cannot be confident either the efiled or printed version is right! The Business 1041 part of the program has always been quirky, but I've learn how to work around those problems. Couldn't figure out how to work around the 1040's problems.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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