Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Adam TX
from TX
Verified Purchase:Yes
I'm a retired CPA, using H&R Block instead of professional-level software for the first time. In general, the 1040 software and 1120-S software I used included all the features which I needed to generate correct returns. However, the exhaustive detailed question-answer format made the process much longer for me to use than I would have expected.
After completing an 1120-S and filing an extension, when I went back to finish up and file the returns, the software would not load or update. I spent significant time on the phone with an agent who knew absolutely nothing about the software or what she was doing. In the end I had to go back to my prior professional program to run that return. So ... the process of fixing software which had glitched was pathetic and impossible.
After completing an 1120-S and filing an extension, when I went back to finish up and file the returns, the software would not load or update. I spent significant time on the phone with an agent who knew absolutely nothing about the software or what she was doing. In the end I had to go back to my prior professional program to run that return. So ... the process of fixing software which had glitched was pathetic and impossible.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Rose392
from Andover, NJ
Verified Purchase:Yes
I've been using this software for over 10 years, great customer service!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Bill 6000
from Chicago
Verified Purchase:Yes
Tax law changes involving K-1 were not fully integrated into the software for the 2020 personal tax returns.
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Satisfied User Z
from Massachusetts
Verified Purchase:Yes
There's nothing more painful than being told to consult with a tax expert for something that falls outside of H&R Block's software. The Qualified Business Income Deduction has caused me that problem for two years in a row. It got better this year, but still I had to be on my own for the issue.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: BOBBY SANT
from NEW YORK, NEW YORK
Verified Purchase:Yes
GREAT PRODUCT. EASY TO USE AND VERY GOOD AT PREPARING YOUR TAXES WITH MINIMAL EFFORT . JUST FOLLOW THE DIRECTIONS AND GUIDES.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: EnviroTex
from Houston, TX
Verified Purchase:Yes
Decent tool for doing your own taxes. Missing a lot of context-sensitive help. Links from a calculated field are sometimes available, but not always. Technical help is hard to reach in a reasonable amount of time. Price is right.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Worse ever
from Minnesota
Verified Purchase:Yes
The worse ever. I want a refund. The system glitched and lost all my tax returns. I tried to reinstall same thing. Now I can't get the system to install and all the work is gone. I was unable to use the software. My taxes are now late. I have to now pay for software and late fee to its. WORSE EVER!!!!!! I WANT A REFUND!!!!!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Stephanie J
from Texas
Verified Purchase:Yes
No because two years in a row, it lost my tax file which is complicated and hard to redo each year. Prior years were good, I would have given 4 to 5 stars, but I can't afford to keep having this happen.
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock