Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from Peoria, Az
Verified Purchase:Yes
I’m very disappointed this year! I’ve used this software for over 10 yrs and never had a problem. This year everything went well until I tried to send it in electronically, as I’ve always done, but it was repeatedly rejected. Followed the instructions for possible reasons and potential changes but nothing worked. I tried to get H&R’s assistance but never heard back. I had to print it off and mail it in. This year’s return was a huge hassle!!
Pros: Easy to prepare
Cons: Time consuming
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RepTiger
from Deleware
Verified Purchase:Yes
The interview was lacking to cover all the things I needed covered. When I did on search on them I was able to find them, but it was very frustration. I do like the new software upgrade for dealing with errors and warnings, this is soooo much easier to navigate.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra Social Media Team, April 17, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from coloradp
Verified Purchase:Yes
The software was easy to use. This was my first time filing our joint taxes. I'm grateful for the fact that previous year's taxes were available so that information was imported easily and made completing the forms easier.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: weiyan1222
from Houston, TX
Verified Purchase:Yes
Teh business software is horrible. It does not provide much guidance like the consumer software does. TaxAct is much easier to use for business filings.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Evan on Maui
from Wailuku, Maui, Hawaii
Verified Purchase:Yes
I was able to complete both my business and personal tax filings efficiently at an acceptable cost.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Bergen County New Jersey
Verified Purchase:Yes
I have been using the H&R Block software products for over 30 years. I am satisfied with the performance and results.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Personal tax program is great. Business—not so mu
on April 16, 2026
Posted by: Jss2009
from Michigan
Verified Purchase:Yes
I do the taxes for my deceased father’s estate (form 1041). Your program could provide better guidance to explain tax forms. Also, it does not integrate with Merrill Lynch, the financial services company that holds my father’s assets. So I had to enter all income manually. Finally, it was difficult to figure out how to access state forms. On the positive side, the program works on Windows 11 this year for the first time. I appreciate that. I have done my personal taxes using HR TaxCut for 25 years. The Business version of TaxCut is a bit disappointing.
Cons: Hard to prepare, Hard to import documents
Value
2
Response from HRBlockBy Ashley, Social Media Department, April 16, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Gasburg, Virginia
Verified Purchase:Yes
I bought the H&R BLOCK Software for filing in 2026 last year. I filed my Federal and Virginia State Taxes using the Software on line. The Virginia return took the amount I owed out of my bank account the very next day. The amount I owed on my Federal Taxes came out of my bank account today April 16, 2026. There were no issues with either Tax return. I have used H&R BLOCK Tax Software for many years and it works extremely well. I highly recommend it.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sonia, Social Media, April 17, 2026
We’re so happy to hear you had a good experience with our product. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock