Have been a long time HR Block user but this year none of the downloads worked (e.g., last year's tax return, W2 nor 1099's). Kinda lost all the value of buying the program.
Preloads from prior year returns! Helpful notes in popups. Keeps track of where you are in the process of completion. State and Fed e-file. Easy way to check for forms currency. Can load at home in my secure environment and not work across the internet - this is very important to me. Overall a lot of attention to my experience with the software. I truly appreciate this!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast