No complaints with the personal program - smooth, fast, intuitive, and a good value. However the business program is a buggy, primitive struggle every year, and the 2020 edition was the worst yet.
Does everything you need to do to file your taxes, with additional information available if you need it. Doing it at home gives you time to find more records by saving and returning when you are ready.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Previous year was corrupted, I had to manually reenter everything. Program is confusing and navigation is extremely awkward. Error review wouldn't take you to where you actually needed to fix the underlying problem.
I spent over 7 hours trying to get the software to open. Most of that time was trying to gdt someone on the phone the rest was the convoluted way they had to walk me through the procedure. After the initial issue was resolved we had to do it all over again when we received a microsoft update. Please make certain your software is compatible with microsoft.