Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
3 out of 5
3
cannot open a saved returns
on April 13, 2022
Posted by: chunluk
I efile a tax return and received an email saying accepted. When I go back and open that return but cannot open it. Please give me a telephone number I can call in order to solve this problem.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Has a guarantee and checks over your returns
on April 12, 2022
Posted by: Not Worth It 12345
from Minnesota
Said I was supposed to get $1500+ had state and federal filed. Afterwards said state wasn't filed and the IRS returned $16. No not $1600, $16, h&r blocks "guarantee" isn't worth it
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on April 12, 2022
Posted by: Tbiz00
from Charlotte
Very easy to use and intuitive. Been using for my last three returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Overall good.
on April 11, 2022
Posted by: Foxy captain
from Apollo Beach, Fl.
For me personally it was great. I did a friends who had two residential rentals and I struggled a lot. After hours of trying I finally figured you had to put in 100% of one property before entering the 2nd one. Please change your program to advise of this procedure and also show the property description at the top of the page we are entering the data for. It would help a great deal.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
lt ask the appropriate questions
on April 11, 2022
Posted by: kathrine
I like this program because its easy to import last years info, and the new info for this year. I I dislike this program because it is almost impossible to correct the items at end of program It won.t let you type in corrections . Its time consuming to go back & redo the form that needs corrections. very time consuming
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Prepares a professional accurate return
on April 9, 2022
Posted by: FrogmanF
from Lexington ky
I’ve used HR for 10 years with exceptional results and up to date rules and regulations, I presently have a historical record of 8-10 years of HR tax years that can be accessed updated software. The appearance is professional and an exact duplicate of official IRS forms. I love it!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
H&R DOES NOT HANDLE AGI SPOUSE ERRORS CORRECTLY
on April 9, 2022
Posted by: disappointed joint filer
from Illinos
THE IRS DATABASE HAS ERRORS IN THE 2020 AGI DATA. IF THE ERROR IS IN ONLY ONE OF THE TWO JOINT FILERS AND YOU FILED JOINTLY LAST YEAR, YOU WILL NOT BE TO WORK AROUND THIS ISSUE WITH H&R TAX SOFTWARE. POOR PLANNING BY H&R BLOCK. ONLY CHOICE IS MAIL THE RETURN.
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
DISAPPOINTED !
on April 9, 2022
Posted by: ARTHUR2021
from HOUSTON,TX
I BOUGHT THIS PRODUCT SEVERAL MONTHS AGO.USUALLY IT IS GREAT,BUT THIS YEAR THEY DIDNT UPDATE ALL FORMS NEEDED TO FILE EX: FORM 8915F.THIS REALLY MESSED UP MY EXPERIENCE AND TOOK ME OVER A MONTH TO FIGURE OUT HOW TO PAY MY TAXES.I GOT SOME HELP FROM A LOCAL OFFICE BUT DONT KNOW IF IRS WILL UNDERSTAND THIS.IF YOU ARE GOING TO CHARGE PEOPLE FOR A PRODUCT IT SHOULD BE COMPLETE.I HAVE USED YOUR PRODUCT FOR OVER 10 YEARS IT HAS BEEN GREAT. THIS YEAR IT HAS CAUSED NOTHING BUT HEADACHES AND WASTING DAYS OF MY TIME !
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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