Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Easy To File! Very Straight Forward.
on June 11, 2022
Posted by: TN Nguyen
from FL
Verified Purchase:Yes
Just like you are going to a tax office and answer the questions.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Too many glitches this year and impossible install
on June 11, 2022
Posted by: Anonymous
from Heath, MA
Verified Purchase:Yes
I've used their products for years but this year, the install was almost impossible, and tech support was even overwhelmed in their guidance. I would switch to another company if I could be guaranteed it would handle importing all the old taxes. They really need to spend more money on their software development, and also do it early enough in the year to work out the glitches before January which is when those of us who file 1041's have to prepare in order to get K-1's out to beneficiaries.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Good for both individual, business/LLC and Trusts
on June 11, 2022
Posted by: Nd70bsaero
from SW Virginia
Verified Purchase:Yes
I have used this for years and it has worked well for me.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Ease of use
on June 11, 2022
Posted by: Anonymous
Verified Purchase:Yes
This software is quite difficult to use particularly trusts
Cons: Time consuming, Hard to prepare, Hard to import documents
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
A imssed opportuniy
on June 11, 2022
Posted by: Anonymous
from Portland, OR
Verified Purchase:Yes
I file for an LLC as a partnership. The H&RB interview should guide the filer through all the crazy questions the IRS asks of partnerships (e.g., international activities). There is so much opportunity to provide useful advice and explanations which HR&B ignores.
Because LLCs are pass through entities, one would expect a smooth integration between Business and Personal. Again, H&RB misses the opportunity. All the K-1 schedule information must be entered manually.
As soon as a better platform comes on the market, I will migrate to it, and I look every year out of frustration with the challenges I will inevitably experience with H&RB.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Need tax specialist for customers
on June 11, 2022
Posted by: Tea Time
Verified Purchase:Yes
No tax advisers were available to answer question as promised for business taxes.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Intuitive
on June 11, 2022
Posted by: Tony Mac
from SI NY
Verified Purchase:Yes
The ease of use, admirable customer and corporate support.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Will never use again
on June 11, 2022
Posted by: Dennis from kansas
from Kansas
Verified Purchase:Yes
After using it for many years the last two years were big problems finding the prior year files to start. Help desk could help. Moved to TurboTax. Still waiting on a promised refund. Note I still use the personal SW as it is fine
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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