My previous years AGI was generated by the program as always but was wrong. My electronic filing was not accepted twice before i figured what was wrong. The program charged me with two electronic transfers which was NOT my fault, because such i was unable to complete my sons and my moms returns. This is not acceptable!
I had both the Federal and State returns corrected by the IRS based on calculations from your software. I almost switched to Turbo Tax this year already as your software is much less intuitive, but since I already used H&R software last year I did not as it would have been a pain. Now, I wished I would have went ahead and made the switch. I will be making the switch next year.
Purchased it by mistake when purchasing tax software. Tax software produced wrong calculations to pay. Will consider whether to use HRBLOCK in the future.
Did not work, failed to load in Windows. Had to redo return using Tax Act to meet deadline. I've used the software for 15+ years and this was the worst experience I've had