Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
2 out of 5
2
Incorrect Calculations from H&R
on June 12, 2022
Posted by: A former customer
from Saint Joseph MO
Verified Purchase:Yes
I had both the Federal and State returns corrected by the IRS based on calculations from your software. I almost switched to Turbo Tax this year already as your software is much less intuitive, but since I already used H&R software last year I did not as it would have been a pain. Now, I wished I would have went ahead and made the switch. I will be making the switch next year.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
satisfied user
on June 12, 2022
Posted by: tombombadillo
from texas
Verified Purchase:Yes
I've been using hr block for years. Satisfied user
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Never have had any issue!
on June 12, 2022
Posted by: Bill Ben
Verified Purchase:Yes
Has always been up to date and accurate for many filings! Coupled with a quick entry into the filing queue, I'm a happy camper!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Tax
on June 12, 2022
Posted by: CBen
from Florida
Verified Purchase:Yes
Purchased it by mistake when purchasing tax software.
Tax software produced wrong calculations to pay. Will consider whether to use HRBLOCK in the future.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Software failed
on June 12, 2022
Posted by: Jay045
from San Diego, CA
Verified Purchase:Yes
Did not work, failed to load in Windows. Had to redo return using Tax Act to meet deadline. I've used the software for 15+ years and this was the worst experience I've had
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Personal taxes computed wrong with no correction
on June 12, 2022
Posted by: Anonymous
from Jax, FL
Verified Purchase:Yes
NP filing was a huge pain, and received 2 letters from IRS, bills totaled over 2 grand
Pros: Fast
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Limited guidance on certain less used forms
on June 12, 2022
Posted by: Marcellus
Verified Purchase:Yes
You still have whole forms where very little guidance is given, and you are stuck filling the form directly largely on your own. I guess you get what you pay for.
Cons: Time consuming, Hard to prepare
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Met my needs well
on June 12, 2022
Posted by: Anonymous
from Cupertino, CA
Verified Purchase:Yes
Met my needs well, smooth-working and efficient to use
Pros: Easy to prepare, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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