Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
2 out of 5
2
Only got about half the refund we expected
on June 12, 2022
Posted by: Emily from Idaho
from Idaho
Verified Purchase:Yes
We don’t know why, but our refund was only about half what we expected after using the program to prepare our taxes. We can’t tell what the error was.
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Product support questionable
on June 12, 2022
Posted by: Anonymous
from Mundelein, Illinois
Verified Purchase:Yes
They failed to support their product for two weeks during the middle of February. They never explained why the product failed.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
I Compare every year and this has for 4 years won
on June 12, 2022
Posted by: jstavene
from Badger Mn 56714
Verified Purchase:Yes
I buy a number of tax prep software, then compare every year. For the last 4 years H&R Block Premium and Business has done the best job with helping me get the largest Federal and State Return, the Ease of Use and detailed explanations help!
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Reviewed by generation Oops!
on June 12, 2022
Posted by: Anonymous
Verified Purchase:Yes
It is a well-designed and serviceable product. I occasionally had difficulty getting back to specific issues but I believe that was due to the "dotage factor" rather than a design error in the program.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Things to improve
on June 12, 2022
Posted by: Action07
from San Francisco, CA
Verified Purchase:Yes
It is a great product. But certain features like downloading W2, stock need more work.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy to Use.
on June 12, 2022
Posted by: MPMM
from Reisterstown Md
Verified Purchase:Yes
Program is easy to use and will lead you thru everything. I have a moderat5ly complex return that requires added forms but have never felt I was missing anything.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
My last year
on June 12, 2022
Posted by: BuckDome
Verified Purchase:Yes
Not compatible with Windows 11. Many, many other technical issues. I've used for years now and always held my nose, This year is the last.
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
HRB tax software
on June 12, 2022
Posted by: brown hornet
from Villa Park, Il.
Verified Purchase:Yes
Easy to use for the most part
A little confusion with my downloaded 1099 from TD Ameritrade.
First time I've had any trouble and have been using HRB software for more than 10 years.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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