Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Why try anything else?
on June 18, 2022
Posted by: Notbot1
from Texas
Verified Purchase:Yes
I’ve used this software for the last 10 year’s or longer. No reason to switch. Always easy to follow directions
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Bad calculations
on June 18, 2022
Posted by: Benjamin Alonso
from Orlando
Verified Purchase:Yes
2nd year in a row that IRS comes back and ask me to pay more and says that my income tax had wrongly calculated
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Big Flaw
on June 17, 2022
Posted by: Neither here nor there
from Multiple states
Verified Purchase:Yes
Does not work with windows 11. If you upgraded to 11 or bought a new computer you were out of luck. took 10 calls for someone to explain the glitch.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
No tax support without paying additional fees
on June 16, 2022
Posted by: Dan 7983
from Ohio
Verified Purchase:Yes
Chat support is very poor and does not offer tax advise without paying an additional fee - Very sucky and will be trying a new tax program next year after 15+ years with HRB
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Hard/Impossible to import previous year's tax retu
on June 15, 2022
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
Hard/Impossible to import previous year's tax return.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
As always up to date
on June 15, 2022
Posted by: Tgma
from Iowa
Verified Purchase:Yes
Even with all the tax issues surrounding the pandemic, including the tax subsidies to families, additional child tax credits, etc all information was up to date!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The program
on June 15, 2022
Posted by: Sandy1175
from AZ
Verified Purchase:Yes
I liked that it asked me question to make sure I was in the right place and form. I would have liked to be able to see a filled in form a little easier, but once I got use to it I was ok. I did not like that I had to pay for every state I did once I purchased the program. Also a brand new form was not available even in the up dates. However I have recommended the program to many friends and will continue to use this one next year.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
6 phone calls for software charges, NO CD
on June 15, 2022
Posted by: MannyW
from Massachusetts
Verified Purchase:Yes
4 stars for software; less than 1 star for resolving charging for the software, and sending the back-up CD
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
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