Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
1 out of 5
1
No tax support without paying additional fees
on June 16, 2022
Posted by: Dan 7983
from Ohio
Verified Purchase:Yes
Chat support is very poor and does not offer tax advise without paying an additional fee - Very sucky and will be trying a new tax program next year after 15+ years with HRB
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Hard/Impossible to import previous year's tax retu
on June 15, 2022
Posted by: Anonymous
from Washington DC
Verified Purchase:Yes
Hard/Impossible to import previous year's tax return.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
As always up to date
on June 15, 2022
Posted by: Tgma
from Iowa
Verified Purchase:Yes
Even with all the tax issues surrounding the pandemic, including the tax subsidies to families, additional child tax credits, etc all information was up to date!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
The program
on June 15, 2022
Posted by: Sandy1175
from AZ
Verified Purchase:Yes
I liked that it asked me question to make sure I was in the right place and form. I would have liked to be able to see a filled in form a little easier, but once I got use to it I was ok. I did not like that I had to pay for every state I did once I purchased the program. Also a brand new form was not available even in the up dates. However I have recommended the program to many friends and will continue to use this one next year.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
6 phone calls for software charges, NO CD
on June 15, 2022
Posted by: MannyW
from Massachusetts
Verified Purchase:Yes
4 stars for software; less than 1 star for resolving charging for the software, and sending the back-up CD
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
User interface a bit clunky for 2022.
on June 15, 2022
Posted by: Anonymous
from Utah
Verified Purchase:Yes
Some of the workflow is a little clunky, but H&R Block seems to be a pretty solid product. I have used it for years and had not IRS issues.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Avoid buying this.
on June 15, 2022
Posted by: Unhappy with HRBL
from Midwest
Verified Purchase:Yes
Cumbersome. Had to buy this since the Deluxe didnt have the trust part I needed. Of course they say it did every thing.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
H&R Block Premium & Business Software 2021
on June 14, 2022
Posted by: Howard Faam
from Nevada
Verified Purchase:Yes
Clumsy, harder to use than the H&R Premium software that I used to.
It made a mistake calculating the refund amount causing me to later to have to repay the IRS extra plus penalties !
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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