Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,564 Reviews)
Open Ratings Snapshot
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product. 
(
2,945 out of 4,147
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4 out of 5
4
Very good tax software and simple entry process
on April 17, 2026
Posted by: Eric555
from Missouri
Verified Purchase:Yes
The H&R Block tax software is a good product. It's easy and effective to use.
I've been a Turbo Tax user for the past 20 years or so but decided to switch this year. I did find the H&R Block interview process to be geared a bit more toward someone used to the terminology on the actual tax forms where TT uses questions more geared toward a more average person. I also ran into a couple situations where the H&R Block software indicated that a form wasn't included and I should manually complete it.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
on April 17, 2026
Posted by: Bob3200
Verified Purchase:Yes
I went you you all as you were cheaper. I wished I would have paid a few more bucj for Turbo Tax as you software was very painful!
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Works as expected
on April 17, 2026
Posted by: MNtaxfiler
from Minnesota
Verified Purchase:Yes
I purchased this version because we have a very small business for schedule C. Previous Business software integrated together the features of the business product with normal tax filing, so I purchased it again. The business package installed as a separate program and would not import my previous returns. After beginning a new business returns using this program, the software indicated that I could use the general tax filing program that contains enough functionality do the filing we need for the business. It would have been nice to have a better understanding of how to get going and what software I needed to use. Everything worked similarly to the previous years versions to successfully file my returns.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great Software
on April 17, 2026
Posted by: Anonymous
from Silverton, Oregon
Verified Purchase:Yes
I have used this software forever and before that Tax Cut. It works very well. I have validated the computations manually on numerous occasions and they have been correct.
Pros: Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love having Personal and Business returns together
on April 17, 2026
Posted by: Anonymous
from Richmond, Tx
Verified Purchase:Yes
I’ve been using Premium and Business for over 15 years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easier Than I Was Expecting!
on April 17, 2026
Posted by: Sonofclaw
Verified Purchase:Yes
Very easy to use and file electronically. Business and personal returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Easy and Complete But Could Use Better Explanation
on April 17, 2026
Posted by: Sammy214
from Brooklyn, NY
Verified Purchase:Yes
Program was easy to use and overall very good. Some explanations of items could definitely be clearer and more to the point, with maybe a short description then more detailed info with real world applications for those that want to get more info. Also, a better explanation before purchase on who needs Premium and business versus just premium.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Corrina, Social Media Department, April 17, 2026
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Painful
on April 17, 2026
Posted by: Halloween in April
from 23454
Verified Purchase:Yes
After nearly 10 years using HRB tax software, it appears someone in the programming department slept late a few mornings
Something as simple as making the text legible should be covered in session one of the programming class. What kind of nonsense is putting micro-text in pastel green on a white background? Scrolling the text to larger images only helps when the increased size exceeds screen area.
Shutting down for an evening should be simple. Not so. Partially finished return was prematurely submitted to IRS on a mid-return evening shutdown. A subsequent request for an extension was accepted. Amazingly,
both the unfinished return AND the request for extension were transmitted back to me at the same time, both "accepted"..
Sad day when government software and procedures are faster and simpler than the "experts.".
Taking the entire package to a human enrolled agent. I expect one can fix it up[ by October.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Amy, Social Media Department, April 17, 2026
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
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