Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,548 Reviews)
Open Ratings Snapshot
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product. 
(
2,934 out of 4,136
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
LT USER
on June 23, 2022
Posted by: Another Very Happy User
from Chicagoland, IL
Verified Purchase:Yes
I've been a long time user and prefer H&R Block software over other self preparer products out in the market. Easy to use and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Strange Happenings
on June 21, 2022
Posted by: Bring on IRS Software
from Louisiana
Verified Purchase:Yes
This year it got real quirky. Forms were automatically added even when I had no data indicating the form was needed. Declared Federal disaster losses that were indicated in the interview and listed were not calculated in the return. Getting them to be included in the return required an undocumented step (at least I found no direction to do this). For these large loses to actually be put in play on had to review the worksheet and then check the box for disaster loss a 2nd time otherwise your data went no where.
Problems were experienced in several different returns, something that has not happened prior to the 2021 software.
Not sure I will buy this software again. If one cannot trust it to simply do as it should why buy it? I am not a software tester nor a tax expert. They are supposed to have all the bugs removed prior to release or at least fix them early on.
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Guidance for Trusts Needs Improvement
on June 20, 2022
Posted by: PreacherProf
Verified Purchase:Yes
Every year I hope to see improvement on the forms and guidance for filing a trust return. The guidance is terrible for trusts.
Other parts of the software keep me coming back.
I would recommend this to a friend!
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Not very good.
on June 20, 2022
Posted by: Honest Crab
Verified Purchase:Yes
We have mixed feelings about this package. We have used it for years so we do each year for the history. Overall it is not that great. Lots of confusion with IRA's in particular if you are don't qualify for the entire amount. Also confusing with topics like earned income credit and health insurance. I would look hard at other products.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Excellent tax package
on June 19, 2022
Posted by: Anonymous
from Ohio
Verified Purchase:Yes
I have used this software for many years and it has always delivered a good result for me. The forms I have prepared include 1099's with accompanying form 1096, W-2's and W-3's, various 1040's, 1120's and numerous 990's including the more difficult 990PF. The state forms are as easy to prepare as most of the federal forms.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Why try anything else?
on June 18, 2022
Posted by: Notbot1
from Texas
Verified Purchase:Yes
I’ve used this software for the last 10 year’s or longer. No reason to switch. Always easy to follow directions
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Bad calculations
on June 18, 2022
Posted by: Benjamin Alonso
from Orlando
Verified Purchase:Yes
2nd year in a row that IRS comes back and ask me to pay more and says that my income tax had wrongly calculated
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Big Flaw
on June 17, 2022
Posted by: Neither here nor there
from Multiple states
Verified Purchase:Yes
Does not work with windows 11. If you upgraded to 11 or bought a new computer you were out of luck. took 10 calls for someone to explain the glitch.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
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