Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,565 Reviews)
Open Ratings Snapshot
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
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Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
Taxes @ Ease
on March 12, 2023
Posted by: Anonymous
from Broadview,IL
Verified Purchase:Yes
H&R Block software is easy to you, navigation from different forms and schedules are simple, even for the not so seasoned tax preparer.
I would recommend this to a friend!
Value
4 out of 5
4
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
H&R Block great for home, not so for Business
on March 12, 2023
Posted by: Living Trust User
from Bloomingdale, NJ
Verified Purchase:Yes
H&R Block Business is a complete fail. It crashes every time I enter the state software section. The Federal Business section was very confusing to fill out. The Premium Home Edition is a much higher quality product. I had to switch to Tax Act for the Complex Estate reporting that I needed to do. That package was much easier to use.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Aggravation with efile
on March 12, 2023
Posted by: Anonymous
from Chicago
Verified Purchase:Yes
State filings are expensive. Keep getting error that 990 efile not yet approved by irs despite updating forms. Same problem as last year. Customer support unable to help, says it is approved. Eventually i had to redownload and redo all my forms last year. Aggravating that problem still not fixed this year.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2 out of 5
2
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Not for Complex Trust
on March 12, 2023
Posted by: Old Fire Dog
from Colorado
Verified Purchase:Yes
Not a useful program for complex multi state trusts. Had to buy the competition’s program to complete my taxes. Bottom line, it was a waste of not just money but time as well.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1 out of 5
1
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Import issues
on March 12, 2023
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Unable to import previous years info.
Been this way for years.
Probably try a different program next year.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
HRBlock is easy to use and reasonably priced
on March 12, 2023
Posted by: B Robbins
from Ohio
Verified Purchase:Yes
HRBlock tax software makes it very easy to prepare my tax returns. And it's very reasonably priced compared to other software as well as compared to taking my tax info to an accountant to prepare.
I would recommend this to a friend!
Value
5 out of 5
5
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
State software basically a set of forms.
on March 12, 2023
Posted by: Lahehose
Verified Purchase:Yes
The state software has no interview. You go through the forms and hope you fill in the necessary items. The “review “ for the most part worked for both state snd federal But it did produce some items that I couldn’t resolve. Bottom line is that I got the paperwork filled on time and as correct as I know how But the software seemed lacking.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Disappointed
on March 12, 2023
Posted by: Casey3
from Florida
Verified Purchase:Yes
I have used HRB SW for 15 years. The personal tax stuff is pretty good except this year they cannot seem to get the efile to work right even after two sw fixes. This is my first year using the bus tax SW. I expected it to be as easy as the personal, but it is not. The interview process is basically, open the form and fill out the blanks. Really less than helpful and I gave up trying to efile the return as the SW was just not ready in Feb and just mailed it in.
Pros: Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
3 out of 5
3
Written by a customer while visiting HRBlock
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