Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
1
Unable to delete incorrect entry
on April 5, 2023
Posted by: SWLWA
from Washington state
We had three income sources this year. I (apparently) entered one source in the wrong place so the software entered the values IN TWO PLACES increasing out income and causing us to owe a huge amount. I COULD NOT GET RID OF THE ENTRIES. We had to create three separate returns until we were able to hit upon the magic formula that entered each income value only once. Also, I called three times, on hold each time 30 minutes and got nowhere (two times disconnected during transfers and once "we'll call you back").
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Dontlikenickname
Verified Purchase:Yes
Very thorough review process. Straight forward and easy to use.
Written by a customer while visiting HRBlock
Posted by: SomeonewithScorp
from California
Verified Purchase:Yes
It has been and still is bad. From problems running the program because of an internal error, to really bad designed UI that has not been revamped in years. The only reason I use it again year after year is lock in and the hope that they eventually invest into the product.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Anonymous
from USA
Verified Purchase:Yes
You need to check how your programs handle (or rather don't!) K-1s. They DO NOT flow properly to the 1040, and if overridden to correct the issue, the returns can't be E-filed!!!! This happened on 2 different K-1s so its not an isolated incident. Last year I couldn’t use my business program at all because of errors. Your programmers need to do better. I WILL NOT be a customer next year!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Dan Spa
Verified Purchase:Yes
The software is fairly good but I do think it lacks good explanations for how to answer some questions. The section for Schedule C especially was lacking good explanations of what could be deducted and how to calculate the basis and adjusted basis for your house value was severely lacking. Also, you used to offer live support in the past for free. The automated bot was pretty much useless for my questions.
Pros: Easy to import documents, Fast
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Washington
Verified Purchase:Yes
Super easy to use, the help sections are very useful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Two improvements needed, but still beats the rest
on April 3, 2023
Posted by: Michael F in Marietta GA
from Marietta, GA
Verified Purchase:Yes
Better than other products, but still needs two improvements. 1) Rephrase the 401k interview question from "actual contributions" to "tax-deferred contributions" to make it clear that Roth amounts should not be included. I had to amend 2021 due to confusion here. 2) Make it possible to e-file with a Qualified Business Income deduction that combines Schedule C income and Schedule E partnership income. Such a pain to have to file on paper for such a significant tax reduction.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: rocksngold
from Scio, OR
Verified Purchase:Yes
I used the website to determine which software I needed. I answered the questions and it recommended the Premiume with Business. I bought it. When I answered the questions in the business software at the beginning, it said to just use the premium software which I have been using the last few years. As a result, in a nutshell, I overpaid for software, I did not need. Not very happy.
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock