Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,564 Reviews)
Rating breakdown 9,564 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
965
71%of customers recommend this product.
(
2,945 out of
4,147)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Anonymous
from San Francisco CA
Verified Purchase:Yes
Business software works only in Intel computer and I had to buy a Intel based computer. It doesn't work on Snapdragon. Software looks like built in 2001.
Pros: Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Jumping jumbo
from Washington state
Verified Purchase:Yes
Not as good as past. It did not easily allow for estimates like past and did not print out estimates. In addition the taxes changed with 1085 input but there was no way to understand why. In general it was helpful but not complete no had to go to cpa to do taxes due to deficiencies above.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
Value
2
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Chicago, IL
Verified Purchase:Yes
I've used this program for a number of years, and I'm basically happy with it. The personal program is, in my opinion, far easier to use than the business program.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
4
Response from HRBlockBy Sonia, Social Media, April 20, 2026
Thank you for your review. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Software doesn't work. Tech support couldn't fix.
on April 17, 2026
Posted by: LongTimeUser3
from Central Illinois
Verified Purchase:Yes
Never worked. Error messages from the start. Tech support unable to fix or provide workaround. Refund promised some weeks ago and still not received.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
There is a bug in the 2025 Montana state e-filing
on April 17, 2026
Posted by: desertrider
from Las Vegas, NV
Verified Purchase:Yes
I tried to e-file my 2025 Montana tax return and the software has a bug where it thinks you are trying to file a 30 day exemption, even though it is not checked. Therefore, your return gets rejected. It is impossible to contact anyone who can deal with and fix the bug forcing me to have to mail in my state return. There is no feedback loop in which filers can get any response or fix any of the software bugs, very frustrating.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Forest Manager
Verified Purchase:Yes
Overall it is a good value, but it is disappointing that the state partnership return can not be electronically filed.
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from VancOouver WA
Verified Purchase:Yes
Multi-Year Customer--does my 1040SR and S-Corp fine
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Maria, Social Media Team, April 20, 2026
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Posted by: dsh62
from scottsdale, AZ
Verified Purchase:Yes
Okay but should have AI review features and allow Arizona corporate income taxes to be filed electronically.
Value
4
Response from HRBlockBy Corrina, Social Media Department, April 20, 2026
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock