Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,565 Reviews)
Rating breakdown 9,565 reviews
5 Stars
5,217
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4
Logical format
on March 14, 2024
Posted by: Irishtim
from Michigan
I have been a return preparer for 40 years. Felt like I was led by the hand through the input jungle we face in 2023. Very intuitive and hefty program. Addresses the exotic but allows you to skip to the mundane.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 17, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
4
1041 Estate software
on March 11, 2024
Posted by: Smokey2
from Corpus Christi, TX
It finally produced the expected 1041 filings with K-1 documents, however I found this software very hard to use. It need to refine more user friendly.
Pros: Maximizes refund, Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 14, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
Absolutely ridiculous
on March 9, 2024
Posted by: Bls7457
from Mansfield Oh
Here we are March 9th still requiring update for EV credit. Submitted return this morning, rejected by IRS . I'm not happy.
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Absolutely awful
on March 9, 2024
Posted by: Neveragain69
from Seattle
I have been ready to file since 2/1. hr block has delayed filing ability 4 times. Now I tried to file finally and it was rejected. The reason being hr blocks software is broken and can’t transmit. He block sucks.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
USED H&R BLOCK YRS - SOME DISAPPOINTED THIS YR
on March 7, 2024
Posted by: Indiana Man
from Indianapolis, IN
Always purchased Deluxe for years and was offered to bump up to Premium for more money, which as understood, would include one state e-filing "free". It did not. Also, had earnings from a Treasury MM, that did not allow deduction of those earnings off state tax.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Well designed software!
on March 4, 2024
Posted by: Dirtbike Doug
from FL
Have been using this software every year since 2002 and it is fantastic.
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Clear instructions and very easy too use
on March 2, 2024
Posted by: Jack 87
from Jacksonville, FL
Easy to install program and continue to preparing taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Program easy to use
on February 27, 2024
Posted by: good neighbor
from Blairsville, Ga
I downloaded this program a few days ago, used it & filed it today
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 28, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock