Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
1
Absolutely awful
on March 9, 2024
Posted by: Neveragain69
from Seattle
I have been ready to file since 2/1. hr block has delayed filing ability 4 times. Now I tried to file finally and it was rejected. The reason being hr blocks software is broken and can’t transmit. He block sucks.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Always purchased Deluxe for years and was offered to bump up to Premium for more money, which as understood, would include one state e-filing "free". It did not. Also, had earnings from a Treasury MM, that did not allow deduction of those earnings off state tax.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, March 10, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Have been using this software every year since 2002 and it is fantastic.
I would recommend this to a friend!
Response from HRBlockBy Social Media Department, March 7, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Easy to install program and continue to preparing taxes
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, March 4, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
I downloaded this program a few days ago, used it & filed it today
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 28, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
I have used H&R block for many years. It captures the previous years information and is easy to follow. Saves alot of $$ not having to go through an accounting office and the return was done in just a few hours.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, February 25, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.