Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: blanks are not zero
from Florida
Verified Purchase:Yes
I was unable to electronically submit my return. The program left a field blank on the 1040 and tried to force me to fill out another form for medical credits that I didn't get.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 18, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Keez
from Florence, SC
Verified Purchase:Yes
You have to purchase state programs then it cost to file with state. Gets old having to pay for every little thing. Also a few explanations are not very clear.
Pros: Fast
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Little Rock, AR
Verified Purchase:Yes
this is my 10th year using the software no problem with the software. Although I wish I could still get a CD
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Hjfade
from houston, texas
Verified Purchase:Yes
been using tax cut for 2 decades and it remains excellent.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: dnamutebi
from St. Louis, MO
Verified Purchase:Yes
More explanation when clicking the Learn More link. Lengthy interview when only a few items are required.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
Value
5
Written by a customer while visiting HRBlock
Posted by: GusMad
from St. Louis MO
Verified Purchase:Yes
I bought this tax software long before the tax deadline. The updates were sporadic and dispersed throughout April 1, 2024. The Missouri State software is STILL deficient and the MO filing instructions are wrong. Plus, the MO program does NOT calculate an underpayment penalty or the underpayment EXCEPTIONS.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
State filings for Schedule C require print filing?
on April 13, 2024
Posted by: Grumpaw
from Chicago
Verified Purchase:Yes
I don’t like the way state filing for schedule C requires print to file my taxes every year. Also, Clean Vehicle tax credit is not even in the interview for filling deductions! Very poor opinion and may not buy next year.
Pros: Easy to import documents
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1
Buggy software, filled with jargon
on April 13, 2024
Posted by: Hexum
from Texas
I experienced several bugs with the software and waited hours to get a hold of a rep. The descriptions of the entry fields are full of jargon and the "help/learn more" was unhelpful and required lots of googling instead. I have no idea if it imported my stock information correctly, but if it did, that part was easy.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 17, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock