Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Akahtech
Verified Purchase:Yes
I have utilized this software for more than two decades and extremely pleased with the level of service.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: GeorgeJr
from Largo, FL
Verified Purchase:Yes
I've done my own taxes with this software for many years. It's easy and accurate with an e-file that gets your refund in about 10 days. Thank you!
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Failed to e-file on Tax day. It cost Time & $$$
on April 16, 2024
Posted by: J O H N
from Florida
I have used this software for years and this year they messed me up with a failure to e-file on tax day. They posted a message that they were having ISSUES and to print and send a hard copy to the IRS. Pressure!!! At least I got the message early enough to take care of it. I can't imagine getting home after work and facing this.
I had to print, assemble, attach forms, write a check, drive to the post office, wait for one hour to send my taxes certified mail... plus more cost $$. Then last night, I got a confirmation that my taxes were sent to the IRS. I am not sure how this will work. The IRS got an E-copy and now a hard copy. I met two other people at the post office with the same issue. Way to lose the Superbowl of tax filing!
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Taner101
from California
Verified Purchase:Yes
I used turbo tax before and HR block this time was much more affordable with a business. So I decided to try it. But it was not as easy as turbo tax. When you go through the interview there's really no explanation for specific things in that question. It wasn't as user friendly. And certain updates took awhile for the updates to be release. And certain import doesn't work.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Rick42
from Arlington Tx
Verified Purchase:Yes
I have used your product for a lot of years, one item I have had trouble with is un-checking item and receiving a pop-up "Unchecking this item will not delete any information" even after deleting the information I am still unable to uncheck the box.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Directions 4 minimum Retirement withdrawal unclear
on April 16, 2024
Posted by: Confused Senior
from Washington
Verified Purchase:Yes
Easy to use going forward. Not clear directions for going back to address issues identified at the end.
Had to contact IRA consultant to get minimum withdrawal information then entry of info into program not clear and had to figure out, through trial and error, how the data was supposed to be correctly entered.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Efile disaster!!!!!
on April 16, 2024
Posted by: Dave1955
from Ohio
Could not Efile in tax day, charged my account 14 times, zero help from clueless. Zero stars, hello Turbo Tax!!!!!!!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Tax guy 2255656
from Cleveland, Ohio
Verified Purchase:Yes
I've been using this program for years and find it very good but would like to see one change. I am in Ohio and when I e-file a Federal and Ohio return with automatic withdrawal of funds from a bank account, only the Federal "acceptance" page has any information about the automatic withdrawal of funds. The Ohio "acceptance" page doesn't have anything about the withdrawal on it's acceptance page. Any way this can be changed to add that information to the Ohio acceptance page?
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock