Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Rick42
from Arlington Tx
Verified Purchase:Yes
I have used your product for a lot of years, one item I have had trouble with is un-checking item and receiving a pop-up "Unchecking this item will not delete any information" even after deleting the information I am still unable to uncheck the box.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Directions 4 minimum Retirement withdrawal unclear
on April 16, 2024
Posted by: Confused Senior
from Washington
Verified Purchase:Yes
Easy to use going forward. Not clear directions for going back to address issues identified at the end.
Had to contact IRA consultant to get minimum withdrawal information then entry of info into program not clear and had to figure out, through trial and error, how the data was supposed to be correctly entered.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
1
Efile disaster!!!!!
on April 16, 2024
Posted by: Dave1955
from Ohio
Could not Efile in tax day, charged my account 14 times, zero help from clueless. Zero stars, hello Turbo Tax!!!!!!!
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Tax guy 2255656
from Cleveland, Ohio
Verified Purchase:Yes
I've been using this program for years and find it very good but would like to see one change. I am in Ohio and when I e-file a Federal and Ohio return with automatic withdrawal of funds from a bank account, only the Federal "acceptance" page has any information about the automatic withdrawal of funds. The Ohio "acceptance" page doesn't have anything about the withdrawal on it's acceptance page. Any way this can be changed to add that information to the Ohio acceptance page?
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: harryhig
from St. Louis
Verified Purchase:Yes
Overall fine, but the state program hung when installing & I didn't think it had worked. Fortunately when I went back into the program it had installed.
Also my return was flagged for errors that should not have occurred because I answered the interview questions correctly.
Still better than paying for the exorbitantly expensive TurboTax though.
Also my return was flagged for errors that should not have occurred because I answered the interview questions correctly.
Still better than paying for the exorbitantly expensive TurboTax though.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
1
Hard pass in the future
on April 16, 2024
Posted by: A Small Number
Buggy, wouldn't update, incorrect calculations on several Schedule C items. And then unable to efile due to their servers going down. Past the due date now and still no idea if our attempts worked. Software says we need to file but then system rejects filing saying it has already been submitted. There is no confirmation of that. On top of that, company denied and then downplayed problems without offering assistance or explanations. And then said problem was fixed when it had not been. And still has not been, well in to April 16.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Customer Rating
4
It worked ok
on April 15, 2024
Posted by: JCHawk
from WV
It was helpful to file my taxes. I want to say it was great, however I had to process to file 3 times before it actually went through. Likely a glitch, but I probably won't use the product again.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Wayne in SC
from Columbia, SC
Verified Purchase:Yes
In general, I have been very happy with H&R block premium over the years. This year it failed me by not providing form 7203 so that it could be submitted as required. This was related to K-1 issues with my south Carolina return that the software warned me prevented electronic transmittal and then a LOT of printing and a dash to the post office.I will probably have to switch to turbo tax which does have form 7203 and I understand no problems transmitting SC K-1 related forms.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock