Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Not you Scott
from Lynchburg Virginia
Verified Purchase:Yes
Everything worked great, the review at end to fix errors could use a bit more instruction
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Lawsuit69
Verified Purchase:Yes
Disappointment will not be using again how do you not have your servers up on the busiest weekend and then have no accountability at all.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Arie S
from California
Verified Purchase:Yes
I like the version of this year which is easy to navigate
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Oonagi
from Manchester, NH
Verified Purchase:Yes
Found it difficult to understand at times. This was purchased for me, and the business edition was a mistake since I just needed a 1040.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
2
This 2023 version not great
on April 16, 2024
Posted by: Senior Citizen 1
from Ohio
There were too many glitches in this version. Would not e-file because it said I needed to update federal. I attempted to update multiple times without success. Finally after reaching out to my son in law who told me to reinstall software was able to do. There was also problems with some of the forms. Keep repeating that they had to be fixed and after fixing the same error would come up. Ended up having to delete the form to move forward. I have to say I have used this program for several years and this was the first time I have been this disappointed.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Written by a customer while visiting HRBlock
Posted by: Grafton
from Charlotte North Carolina
Verified Purchase:Yes
I really find the h&r block software superb. With the slip up that the 22 could not import 21 if you were on a version of The operating system. Anyway that is now fixed. So I look forward to it seamless move going forward. The only glitch that I really picked up was that it seemed like when you wanted to do a review of errors, you made some changes, however the changes had to be repeated and repeated for them until you please get them all. I still give it a solid four out of five and will remain a client for years to come.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: sanderson0660
from Austin, TX
Verified Purchase:Yes
I have used this program for years and it is very easy even with complicated taxes.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 16, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: NotAFan56
from Seattle, WA
Verified Purchase:Yes
The Windows product has a very old-school UI that is clunky and sometimes difficult to use. It doesn't hold your hand as much as its main competitor. It assumes you know, or will read and understand, tax regulations in the areas where you need premium and business functionality. It often has you put data directly into the tax form. After using this product, I did not have as much confidence that my taxes were correct as I did using the competitor.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock