Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Bobbitsi
from SC
Verified Purchase:Yes
Some parts were quirky but generally straightforward
Pros: Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
3
Covers most what is needed but not user friendly
on April 17, 2024
Posted by: Dileep
Verified Purchase:Yes
I have been using this for the last 5 years and it works. It is not user friendly and it needs to support Mac which I use predominantly. I may try Turbotax next year.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: have3sons
from East Petersburg, PA
Verified Purchase:Yes
This is the third year in a row that I have bought this package. I am disappointed that the previous year's data is not copied over to the current year like your other software packages, resulting in a lot of manual input by me.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: nick_name_already_used
from minnesota
Verified Purchase:Yes
I started a business in 2023 so I bought the premium plus business. It was not helpful. I have no idea why I would use the separate "Business" program. I used the feature to help make Q1 payment - it was confusing and provided no help whatsoever. I still don't know why I would choose the Safe Harbor or Zero Balance option - explanation was useless.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bob2677
from Texas
Verified Purchase:Yes
It’s clear this is product is early in its development. There are many usability issues. Chief among them the inability change font size. When using with a notebook pc with high res monitor the font is too small to read without issues. also Navigation is clunky. Particularly when you want to go back to change something or review your entries.
Pros: Easy to import documents
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vermont
from Vermont
Verified Purchase:Yes
I have been using Block for years. The Vermont section gets better. This year the fixed a bug from 2022 on a poorly designed (by the state) form; the homestead declaration.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Lams2024
from Minneapolis
Verified Purchase:Yes
HELLO, IF you are not paying attention for the State return, the Software does not automatically identify that you should be getting a Homstead Credit.
I missed out on the 2022 Homstead State return refund rushing to get the taxes in.
I missed out on the 2022 Homstead State return refund rushing to get the taxes in.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Block is good
from Colorado
Verified Purchase:Yes
I’ve used H and R Block for years and it’s worked great for me
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock