Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: DKB123
from NC
Verified Purchase:Yes
Have been using H&R software for several years. Most of the questions they ask are easy to understand and relate directly to the corresponding IRS form. Occasionally some of the less common forms have additional detail which the softwares question didn’t provide.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Unhappy33
from Beaufort County, SC
Verified Purchase:Yes
Long time user and I like the software, but glitches on April 15th lead to my return not being filed electronically. I ended up paper filing my federal which screwed up my state filing. Not sure I will use this product again.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: noyb3
from nyc
Verified Purchase:Yes
1) it's scary when the program asks for the account numbers for your financial accounts. Please make it clear that enter account number is Optional.
2) then there is the "allow foreign countries to access your tax data". If there's a data breach in a foreign country and they have your account numbers, you're in big trouble. I had to call Help Desk to figure-out/back-track/back-out of the "allow foreign access" option.
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Posted by: yc1234
from California
Verified Purchase:Yes
Your service is worst. On the date before filing deadline, the service is down and support is no use.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JohnW02
from Fort Lauderdale
Verified Purchase:Yes
I have been using this Software for decades and would highly recommend it, because of its comprehensiveness and ease of use.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: kaycey
from Greenville, OH
Verified Purchase:Yes
Been using this since 1993 when it was called TaxCut
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Box160
from Indiana
Verified Purchase:Yes
It is so easy to import last year's info as a start. The intricacies of filing with recent inherited mutual funds and annuities was guided with ease. Highly recommended!
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Double G in KC
from Missouri
Verified Purchase:Yes
I paid full value for tax software that would both prep and e-file the return. Thanks for numerous headaches on April15th!
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock