Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
2
Premium and Business
on April 18, 2024
Posted by: Rooster1354
from ohio
new version is much harder and longer to use. Who thought this version or new code writing was going to be user friendly?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: handyman7785826
Verified Purchase:Yes
April 15 your website locked up, think you owe me some money
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Truely sad
from Upstate New York
Verified Purchase:Yes
As a result of H&R Block's server failure on tax day, and their rep's advice to not E FIle but submit a paper return to both state and federal, I ended up filing 2 return to both entities. That means paying my taxes TWICE. I am out hours of time trying to solve this issue, plus the bank fees to stop payments, and I dread what else might be coming.
Next year it's TurboTax
Next year it's TurboTax
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mama666
from Kilmarnock, VA
Verified Purchase:Yes
We have used this software a very long time. Most of the time, it is helpful. Some of the time, it requires further explanation not in the help menu. This year, 2024, was a mess with the due date filing issues. Even afterwards when supposedly fixed, the software wouldn’t update.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: CanvasEagle
from Hartford, CT
Verified Purchase:Yes
H&R Block tax software continues to be easy to use, despite our changing circumstances. Once I had all the information organized, entry was as easy as 1-2-3.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: larry g 111
from plantation, fl
Verified Purchase:Yes
i used this tax program it has nothing but problems worst tax ever because of this program
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
3
To File for a Corporation is still complicated
on April 18, 2024
Posted by: bsandy_com
from Los Angeles, CA
Verified Purchase:Yes
If the IRS form requires an actual signature. SAY IT! Don't make us GUESS IT. It takes hours to learn it. So, H&RBlock should make easy to add signature. It is the second year that I had to suffer. CREATE A PAGE or add a step:
[ADD SIGNATURE OF FILER HERE (as JPG, PNG or tiff !!!!!!!!!!!]
[ADD SIGNATURE OF FILER HERE (as JPG, PNG or tiff !!!!!!!!!!!]
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Team, H & R Block, April 18, 2024
Thank you for taking time to provide a rating! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: LCGreeny
from Roxboro, NC
Verified Purchase:Yes
I have used this product for over 10 years and it has been accurate and easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock