Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: DG not a taxpro
Verified Purchase:Yes
2023 Taxes process was as usual. Not liking that the extension is not linked to return and you have to pay extra after paying for the software.
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: JJC Net
from Somerset county - New Jersey
Verified Purchase:Yes
I have used other tax programs and H&R Block Premium & Business is by far the most comprehensive and easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Okay, but for me, I will needto hire an accountant
on April 19, 2024
Posted by: JD57
from California
Verified Purchase:Yes
First year not using TurboTax in decade+. Transferring from TT to HRB was great. Fairly easy for the basics but my taxi liability was a shocker this year so decided to file an extension and hire an accountant. The program (or the user) got a lot confused at that point. Eventually got the extension filed. The tax system (and my tax circumstances) have gotten far too complex for me to do my own tax returns.
Pros: Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BrettCal
from Salisbury, MD
Verified Purchase:Yes
This program is used by thousands of professional tax preparers at hundreds of locations across the country. Real world applications with as many variations as possible.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Tax Filer 1004
from Chicago IL
Verified Purchase:Yes
I had to try multiple times to file on Monday, 4/15 before finally getting through. My federal return was accepted by my state didn’t get accepted until the next day.
Your system issues caused a great amount of anxiety.
No, I would not recommend this to a friend.
Response from HRBlockBy Social Media Department, April 23, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: bobbimac
Verified Purchase:Yes
It is easy to use. It doesn't explain some forms and how to calculate them.
Pros: Easy to prepare, Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Marv12
from Indianola, IA
Verified Purchase:Yes
I like the program. I think they need to expand the number of returns you can do. 5 returns go quickly. i do 10-15 family and friends every year. I like how the program guidensnyou through the return.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Al3131
from Arkansas
Verified Purchase:Yes
This is our 5th year using H&R Block and would not switch back to the other software. Very easy to use and information is always accurate when pulling in previous years taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock