Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Wizard2b
from Los Angeles, CA
Verified Purchase:Yes
I've been using H&R Block for several years and it seamlessly rolls information from one year to the next. It's a real timesaver.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RICK0820
from Peoria,AZ
Verified Purchase:Yes
Some of the worst tax software I have used in 50 years.l
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TX Steff
from Houston, Texas
Verified Purchase:Yes
I bought 2 copies of the software this year, 1 individual and 1 business. Definitely a challenge to use. I guess after using turbotax for years I thought this would be comparable, Quite the contrary.... not user friendly at all. I know a lot of taxes so I was able to work it out, but I will not be buying again.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
disappointed to have to paper file state returns
on April 24, 2024
Posted by: cpacpr
from Pa
Verified Purchase:Yes
Bought the product in order to e-file federal and state business and personal returns and couldn't e-file PA returns for business or personal.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Mac user 9978
from Wisconsin
Verified Purchase:Yes
Good program however I wish all versions including the business version were Mac compatible. The business version is only windows. Just looking for across the board cohesiveness.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
H&R Block crashes the night before tax filing day
on April 24, 2024
Posted by: Asqured26
Verified Purchase:Yes
The actual software and tax program worked just as planned, but the crash before filing day was an unnecessary stresser.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Patenter01
from Meredith, NH
Verified Purchase:Yes
I could not tell if it handled my Solar Energy credit properly.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Simplman67
from Orlando Florida
Verified Purchase:Yes
I have been using this program even before it was H&R Block. Easy to use. Some updates come much later in the year than they should and price is higher than it needs to be but great program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock