Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Dave of Bel Air
Verified Purchase:Yes
I found the software difficult to use and even more difficult to trace back to the underlying tax forms. Wouldn’t use again. Even though I was always on the internet- none of the help forms would load, saying they needed an internet connection- but it had no problem downloading updates everyday or sending files to the ORS. Also marked the first time in my life that I had a file rejected by the IRS because the data didn’t match. Frankly this product stinks.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Henry M
from Vallejo, CA.
Verified Purchase:Yes
Compared to other tax programs, H&R Block is user friendly and easy to go from one tax area to another and does not create a lot of errors like other tax programs. I recommend
an unlimited E-File for federal and state and priced upward accordingly, Ex Fed & CA only..
an unlimited E-File for federal and state and priced upward accordingly, Ex Fed & CA only..
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KenQ
from Lafayette, CA
Verified Purchase:Yes
So I bought this version and because of CoveredCA, my daughter's tax return got submitted and returned with an error...making me buy a fed eFile!!!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Do not like anymore
from Washington DC
Verified Purchase:Yes
This has been the worse tax software this year. I have been a customer for 30 years and it's been the first time I thought about using another product
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Reliable Tax Adviser
from Laredo Texas
Verified Purchase:Yes
I bought this program a month ago and was easy understanding and able to use it with great deductions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: woodlc
from Minnesota
Verified Purchase:Yes
I had several areas which were confusing. I confused partnership income with a separate business. This resulted in needing to file amended returns.The amended Federal return was fairly easy but the amended state return never said what to do with the State Amended return.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ShoBoy
from Baltimore
Verified Purchase:Yes
Year after year I’ve provided reviews and feedback to improve the program. The GUI is truly really pitiful tonsay the least - HRB hasn’t invested on the program.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob 1927
from Naples fl
Verified Purchase:Yes
Been using block software for several years and would not change for any reason
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock