Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4 out of 5
4
(9,566 Reviews)
Open Ratings Snapshot
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product. 
(
2,945 out of 4,148
)
Best Buy Privacy Policy
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
5 out of 5
5
A great product, easy to use and understand.
on April 25, 2024
Posted by: grossrr
from St. Louis, MO
Verified Purchase:Yes
I have used this software for years and never had a complaint or problem with it. It is easy to use and understand, and flows from year to year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Solid performer
on April 25, 2024
Posted by: Yogi54
Verified Purchase:Yes
Easy and fast to prepare personal taxes, importing prior year return. Business and state returns take more effort.
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
Easy to use.
on April 25, 2024
Posted by: CharlieDog
from Portland OR
Verified Purchase:Yes
Have used this software for years and find it much more user-friendly than TurboTax. However, the outage on April 14th Was ridiculous. After all these years, it seems, you should know your statistics and have the system to prevent those kinds of things.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxes easy and quick even
on April 25, 2024
Posted by: Dan at AFT
from Biggs, CA
Verified Purchase:Yes
Ive bought HR block for several years. I have two small businesses and the program makes taxes easy.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Does it all.
on April 25, 2024
Posted by: hassey1
from Conover, NC
Verified Purchase:Yes
Let's me work on simple to complex tax situations.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Department, April 25, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Mostly really good
on April 25, 2024
Posted by: act2024
from Pacific, MO
Verified Purchase:Yes
Mostly really good for corporate and trust returns. Missing a few pretty basic things for the 990 return, but overall really pretty great.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Buggy software
on April 25, 2024
Posted by: U Gandhi
from Wilmington MA
Verified Purchase:Yes
Opened up a case to resolve the issue where rent and royalties page shows 0 under profit or loss where there is actually profit and loss for the properties that we own. Also did the wrong calculation for Roth IRA contribution.
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
1 out of 5
1
Did not work!
on April 25, 2024
Posted by: Dann23
from Florida
Verified Purchase:Yes
I had to buy Turbo Tax for business to file cause your software would not work!
No, I would not recommend this to a friend.
Value
1 out of 5
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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