Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,548 Reviews)
Rating breakdown 9,548 reviews
5 Stars
5,209
4 Stars
1,667
3 Stars
1,020
2 Stars
687
1 Star
965
71%of customers recommend this product.
(
2,934 out of
4,136)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Reliable Tax Adviser
from Laredo Texas
Verified Purchase:Yes
I bought this program a month ago and was easy understanding and able to use it with great deductions.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: woodlc
from Minnesota
Verified Purchase:Yes
I had several areas which were confusing. I confused partnership income with a separate business. This resulted in needing to file amended returns.The amended Federal return was fairly easy but the amended state return never said what to do with the State Amended return.
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ShoBoy
from Baltimore
Verified Purchase:Yes
Year after year I’ve provided reviews and feedback to improve the program. The GUI is truly really pitiful tonsay the least - HRB hasn’t invested on the program.
Cons: Time consuming, Doesn't maximize refund, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bob 1927
from Naples fl
Verified Purchase:Yes
Been using block software for several years and would not change for any reason
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Wizard2b
from Los Angeles, CA
Verified Purchase:Yes
I've been using H&R Block for several years and it seamlessly rolls information from one year to the next. It's a real timesaver.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: RICK0820
from Peoria,AZ
Verified Purchase:Yes
Some of the worst tax software I have used in 50 years.l
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: TX Steff
from Houston, Texas
Verified Purchase:Yes
I bought 2 copies of the software this year, 1 individual and 1 business. Definitely a challenge to use. I guess after using turbotax for years I thought this would be comparable, Quite the contrary.... not user friendly at all. I know a lot of taxes so I was able to work it out, but I will not be buying again.
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
disappointed to have to paper file state returns
on April 24, 2024
Posted by: cpacpr
from Pa
Verified Purchase:Yes
Bought the product in order to e-file federal and state business and personal returns and couldn't e-file PA returns for business or personal.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock