Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: LENOX LEWIS
Verified Purchase:Yes
I WOULD NOT RECOMMEND THIS SOFTWARE FOR ANY ONE DOING MULTIPLE STATE RETURNS
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Written by a customer while visiting HRBlock
Posted by: Robjo7
from NJ
Verified Purchase:Yes
I've been using this software for years. Easy to use due to interview like format.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: fireguy36546754
from Michigan
Verified Purchase:Yes
Honestly, the software was quite a bit better than I expected. I've done my taxes online for many years and this software is the most inclusive and advanced I've seen. On many/most lines, it has the ability to click the "ambiguous term" and it will give you a short description in plain English of what it means. However, this feature didn't always work. It seemed about 2/3rd of the way through, the description window would pop-up and it would just contain an error. I pushed forward and had to save/reopen a few times due to my own schedule. So even reloading my return did not fix the description error. I think it just kept claiming I wasn't connected to the internet, when I have hardwired ethernet and zero issues online. It was a bug, flatout.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: Jess1985
from Utah
Verified Purchase:Yes
I use H&R Block tax software every year and it saves so much time! I feel confident that our return is complete and accurate.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: bobz123
from Ohio
Verified Purchase:Yes
The place that I bought it from must be selling multiple copies of the same license. Each tax form I e-filed I had to reach out and request a new license because the 5 free submissions were already used up.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: nono135135
from Lake Worth, FL
Verified Purchase:Yes
The Premium software is great and has no issues. The business software does not allow e-filing for Trust Entities and that is a huge problem; especially with NY.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock
Posted by: HRBlock 2025
from OR
Verified Purchase:Yes
Between this and turbotax there is a duopoly; not much choice. This is crappy software, but its much cheaper than Turbotax and does the job, for the most part. Problems are that it can't handle K-1s very well -- quickly it stops giving guidance, it just bails on you. Complicated to use. Hard to navigate. Imports fail. But, its cheaper than Turbotax, and for the most part it works ok. Meh
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ParkeD
from Abingdon VA
Verified Purchase:Yes
Very easy and thorough interview. Used H&R block tax software for years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock