Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Pdhdz
from Colorado
Verified Purchase:Yes
I have used the program for several years and has not disappointed.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Nd70bsaero
from Forest, VA
Verified Purchase:Yes
The personal income tax program and the Business tax programs were just what I needed.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 2, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: DK954
from NC
Verified Purchase:Yes
Let me start by saying I have been preparing my s-corp taxes for several years now with TT. The cost of TT is just getting stupid high, so I switched to H&R.
The user interface needs work. It needs to be a lot cleaner. It's more difficult to use than TT. It's not the most user friendly software. I also don't like that when you choose not to do a balance sheet for the 1120s that it still enters in numbers and makes things out of balance forcing you to either do the balance sheet or download the form outside of H&R to make a blank one. The errors are sometimes confusing and hard to figure out. I felt like I needed to be an accountant to understand the issues I was having. I didn't have this much trouble with TT in previous years.
Also, on their website it says you can upload your previous year from TT, but that only applies to personal not business. It doesn't say that anywhere and it took 3 different support people before someone knew the answer.
The difference in price is the only thing it has going for it but I feel like you need a better accounting background to use this program.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
2
Failure to connect is not an option on tax day
on April 26, 2024
Posted by: JBRobson
from Frankfort, Il
Verified Purchase:Yes
I've used your software for years but not being able to transmit returns on tax day was unacceptable.
Cons: Time consuming
No, I would not recommend this to a friend.
Value
4
Written by a customer while visiting HRBlock
Posted by: Angks
from Adrian MI
Verified Purchase:Yes
The software is good. There were a few items that had to be input by hand and even the forms option did not allow for this to be a smooth and easy task. Also, it would be great if the business return software and the premium software had the option to transfer data between the two. This would save input of items from the business return to the personal return.
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Nem9
from PA
Verified Purchase:Yes
Like features overall.. Just had trouble downloading. Says I used my limit when trying to download on another computer. Was not the case.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: MO42
from Morrisville, NC
Verified Purchase:Yes
Still very difficult to get through to talk to someone; though I should say it is easier than a few years ago. It also keeps pointing to errors that are not really errors and it does not fix them immediately.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jethrosdad
from Frostburg, Md
Verified Purchase:Yes
Been using H&R Block software for years and it makes doing our taxes a piece of cake. Thank you for putting together easy to use solutions for tax preparation.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H & R Block, May 2, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business.
Written by a customer while visiting HRBlock