Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: Skiddy1956
from California
Verified Purchase:Yes
My business version continuously aborted especially when retrieving an LLC with a state attached. Importing last year's return should be painless. It wasn't. Attempting to restore a backup on last years version for a return from last year was so problematic that I almost gave up. Even importing last year's return was problematic. THe software allowed me to file a return with a missing answer to a question that the IRS caught. What?
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: BrunoTX
from TX
Verified Purchase:Yes
worth the cost and couldnt believe I could do it myself
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Joynat
Verified Purchase:Yes
There were some complex questions but for the most part questions were straightforward and interview went fast.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: Blh1
from Chicago
Verified Purchase:Yes
I’ve used this software for several years, as a paying customer. I find it difficult to navigate on first use, but once you are used to it, it’s fine. However, the issues with efiling at tax time this year have left me with a horrible taste in my mouth. I’ll see another solution for next year, most likely.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: GPump
from Blue Springs, MO
Verified Purchase:Yes
The program was effective, but not nearly as user friendly as other H&R Block products I’ve used in the past.
Pros: Maximizes refund
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Vidi01
Verified Purchase:Yes
H&R Block tax preparation software has everything I needed to prepare and submit my tax returns.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Freddy Joe
from Nazareth, PA
Verified Purchase:Yes
Software Ok. But did have some issues. If you have in depth issues. Good luck! Simple tax is fine but in depth software struggles a little.
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: 1alexeduhart1
from Las Vegas, NV
Verified Purchase:Yes
There were minor issues in the past, but this year I could not file due to system problems n had to wait for over 12 hours before they fixed the issue. I printed my returns n was ready to mail them when they finally fixed the issue.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock