Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Customer Rating
4
once you commit to one SW you are stuck w them
on April 26, 2024
Posted by: ValleyGal
from Sierra Vista
Verified Purchase:Yes
Would prefer H&R remember the type of depreciation used from year to year and not default to whatever. Forces me to dig out files and review to make sure the right one is selected. With multiple rental properties, would like program to show me header of which property I am in for each sub section/table.
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: John32422
from Illinois
Verified Purchase:Yes
I've used the personal for years and it works well. The business product was useless. I ended up doing it by hand because I couldn't understand the business product.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, April 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Artsalfa
from JAX, FL
Verified Purchase:Yes
Handles my LLC, Foundation, and personal Federal taxes
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: GnK88
from Virginia
Verified Purchase:Yes
We've used this software year after year and it's always been easy to use and guides you from step to step.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: onthebeach
from Long island NY
Verified Purchase:Yes
Several rimes this year as in the past i have had to figure out why elements of program did not work as they should. Having used it several times since switching from turbotax i can solve problem. Main adavantage of program isprice.
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, May 1, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Step369
from Jackson, TN
Verified Purchase:Yes
Have used this product for many years and it keeps getting easier to use each time.
Pros: Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Russ1946
from Traverse city, MI
Verified Purchase:Yes
I am always able to finish my taxes fairly simply. The federal program is pretty straightforward. The state program always leaves me wondering if I did it right.
Pros: Easy to prepare
Value
3
Written by a customer while visiting HRBlock
Posted by: RobertGT
from Georgetown Texas
Verified Purchase:Yes
This product works well, keeping track of tax things from year-to-year. Sometimes what I want to do is not as clear as I would like, but after a bit I can figure it out. I am a convert to HR Block from Turbo Tax several years ago, I found that a single HR Block product does what I need without TT's annoying practices of upselling. But TT was more user-friendly I do think.
Value
5
Written by a customer while visiting HRBlock