Customer reviews from HRBlock
H&R Block - Tax Software Premium & Business 2025 - Windows
Average customer rating
4
(9,566 Reviews)
Rating breakdown 9,566 reviews
5 Stars
5,218
4 Stars
1,672
3 Stars
1,022
2 Stars
688
1 Star
966
71%of customers recommend this product.
(
2,945 out of
4,148)
Customer Reviews for H&R Block - Tax Software Premium & Business 2025 - Windows
Posted by: dkpersonal
Verified Purchase:Yes
I have used this product for years and this year went to the premium business due to being self employed. My biggesed issue was with the self employment insurance, i never was able to get it to work correctly so ended up just putting my premiums as an itemized deduction.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, April 29, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxes are awesome
from Frackville PA
Verified Purchase:Yes
When I was submitting my E-file the server gateway was down for almost 24 hours. To make matters worse it charged my credit card every time I tried to process it. It was totally unacceptable.
Pros: Easy to prepare, Maximizes refund
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: MMoe
from Gemeva NY
Verified Purchase:Yes
The question guided approach worked well. I had a sale of a commercial property and was able to do my own taxes with this software.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: billt3256
from Virginia
Verified Purchase:Yes
I have used Premium & Business for the last few years. It fits my needs in that I needed something that handled Schedule C, Investments and Corporate tax returns. It was the only package that meant these needs at a reasonable price. I have used TaxAct in the past and believe that it is more intuitive but is more costly in that I needed to use its professional product to meet my needs.
Cons: Hard to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: MarLar
from Florida
Verified Purchase:Yes
I have purchased this product from years and am happy with it.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Customer Rating
5
The way to be successful, to present the taxes
on April 27, 2024
Posted by: Monita
from Santa Teresa NM
Verified Purchase:Yes
Few years been customer and we have good experience
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, May 3, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: DWB25
from Annapolis, Md
Verified Purchase:Yes
The program is very easy to use and walks you through most tax filing requirements. I have used H&R Block tax software for several years and had some issues in the past; most, if not all, of those issues were resolved this year.
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Larry9
from CA
Verified Purchase:Yes
I was taught by the District IRS Director in 1980 to take advantage of the wording of the law and not give away money to the IRS to avoid being hassled by the IRS. The H&R BLOCK software seemingly does this with the least chance of an audit.
Pros: Maximizes refund
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H & R Block, May 1, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock